Phone Numbers in Company and Person screens

Less than one minute read time.

I need to revisit the "Email and Phone Numbers in CRM" article. I wrote it a very long time ago. It is basically true but thinking specifically about Phone numbers and how they are used in screens I thought it would be pointing out where the translations are used.

If you wanted to add a new phone number called 'Test' then you would actually need to add 3 translations.

These are

  • Link_CompPhon
  • Link_PersPhon
  • Link_PersPhon_Comp

Each are used in different locations

Link_CompPhon is used in the Company Phone/Email screen.

Link_PersPhon is used in the Person Phone/Email screen.

Link_PersPhon_Comp is used in the context of the New Company screen in the section where the New Person is added.

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  • Kannan,

    No worries. I have been out of office recently just getting back in. Just to refresh I added the translation the same as what is seen when I look up the 'Area' translation. I refreshed the meta date but still it does not display in the phone portion for person or company. There has to be a way to tell where to add this translation....will a field need to be created so the information can be entered on that page?

    Thanks again!!

Comment
  • Kannan,

    No worries. I have been out of office recently just getting back in. Just to refresh I added the translation the same as what is seen when I look up the 'Area' translation. I refreshed the meta date but still it does not display in the phone portion for person or company. There has to be a way to tell where to add this translation....will a field need to be created so the information can be entered on that page?

    Thanks again!!

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