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Phone Numbers in Company and Person screens

Less than one minute read time.

I need to revisit the "Email and Phone Numbers in CRM" article. I wrote it a very long time ago. It is basically true but thinking specifically about Phone numbers and how they are used in screens I thought it would be pointing out where the translations are used.

If you wanted to add a new phone number called 'Test' then you would actually need to add 3 translations.

These are

  • Link_CompPhon
  • Link_PersPhon
  • Link_PersPhon_Comp

Each are used in different locations

Link_CompPhon is used in the Company Phone/Email screen.

Link_PersPhon is used in the Person Phone/Email screen.

Link_PersPhon_Comp is used in the context of the New Company screen in the section where the New Person is added.

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  • Jeff,

    What if I am wanting to add an additional 'box'...for example we have country code, area code and phone number...what if I want to add a box for extension in addition. How would this be added to these screens? I assume I would need to create a translation but not sure how to go about it since it is a little different that adding a typical number.

    Thanks in advance!

    --Kristen

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  • Jeff,

    What if I am wanting to add an additional 'box'...for example we have country code, area code and phone number...what if I want to add a box for extension in addition. How would this be added to these screens? I assume I would need to create a translation but not sure how to go about it since it is a little different that adding a typical number.

    Thanks in advance!

    --Kristen

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