Sage CRM is easy to use and it's easy to administer as a system. Part of the reason is the excellent documentation available on the Help Centre (https://help.sagecrm.com/) but the product is also covered comprehensively through videos on the Sage Customer Support and Training YouTube channel (https://www.youtube.com/c/SageSupport). These videos are grouped and curated within streams on the Sage CRM eLearning platform (https://community.sagecrm.com/e-learning/default.aspx).
But learning material is also made available through the North American partner portal. This material is called the 'Learning Series' and we've decided to open this up to all members of the community.
This series is designed to show the breadth and usage of features available within Sage CRM.
Whether you are new to CRM or looking to brush up your skills, the sessions will help you understand how Sage CRM brings value to every organisation.
What is CRM – a potted history of how it came about, what it has become & what it means to every business.