Interactive Dashboards only work internally, not externally

Less than one minute read time.

I got a query on the Interactive Dashboards only working internally.

Solution Details:

  1. Open SQL Server Configuration Manager and check the TCP Port and then go to C:\Program Files (x86)\Sage\CRM\CRM\tomcat\webapps\crmj\WEB-INF and open and check if it’s the same.
  1. Open IIS > Sites > Default Web Site > SData (On the Left Panel) . Then Click on ‘Url Rewrite’ (On the Right Panel)

In the Action Properties, changed from localhost to {C:1}

  1. Open IIS > Sites > Default Web Site. Then Open Bindings (On the right panel). Add the binding by specifying the hostname and port
  2. Open C:\Windows\System32\drivers\etc and click on Host.bat file. Add the hostname