• Server encountered an internal error. For more information, turn off Customerrors in the server's config file

    Hi

    I have problem when open Sage UBS app. It give an error

    'Server encountered an internal error. For more information, turn off Customerrors in the server's config file'. Where is the config file location. anyone know how to solve this problem?…

  • PRINT DEBTORS STATEMENT - missing currency

    Hi All,

    I used to print out statements and sent to my customers. 

    Debtors -> Print Debtors Statement->Choose Period->OK->Preview-> Print.

    Now I would like to just generated PDF file of the statements and email them to my customers.

    So I…

  • Sage UBS Online Update message is not prompt

    Kindly logout from Sage UBS and follow the below steps to update. (please make to perform a backup before following the below steps)

     

    Step 1

     

    1. Go to Window Control Panel.
    2. Select Administrative Tools. (at System and Maintenance category)
    3. Double click on…
  • Steps to transfer transaction to different batch

    Kindly follow the below steps if you are using Sage UBS(note: make sure to perform a backup before following the below steps)

     

    Accounting Module > Reports > External Application > Move Transactions > Enter Source batch(from which batch) and Enter Target…

  • Posting error message "Account No. Not exist, not allow to post"

    As per the issue below, please check the following:

     

    Post to Accounting > Preview > if you see the following “*” symbol, it’s due to GL Account did not map in.

     

    Billing Module > Housekeeping > Run Setup > General Setup > Account…

  • Step to transfer Sage UBS from old main pc to new main pc

    Kindly follow the below step to transfer Sage UBS from old main pc to new main pc.

     

    1. Please make sure you have done backup for all the active company in your Sage UBS. Please refer the below link on how to Backup & Restore 

    https://www.youtube.com…

  • New Email feature

    Understand that there is new feature of email invoice/statements/receipt to customers.

    Is it only available for Microsoft Outlook user or also available to other email user?

    Thanks.

  • Maximum Qty on Item

    Hi all,

    From my understanding, Max Qty under Item maintenance defined the maximum quantity an item can have in balance.

    Does this max qty link to the Purchase Order?

    For example, Item A max qty is 100 and my current balance is 50.

    Does this mean that…

  • Search Item by fields

    Is it possible to search item by 'length', 'width' and 'thickness' field ?

    I know these fields are mainly use for price calculating with formulas. But if SageUBS can make these fields more useful (search item) it will be awesome…

  • Tax Collected amount is Not Reflect in SST Report.

    Tax Collected amount is Not Reflect in SST Report.

    Step 1: Click on Report > Goods and Service Tax Report > Malaysia SST > Sales Tax Report.

    Step 2: Filter the desire date range and Tax Code >OK

    Step 3: Transaction TEST001 is not showing…

  • No connection could be made because target machine actively refused it 127.0.0.1:8900

    When log in to Sage UBS, Sage Payroll, Sage BSM, Sage POS or Sage 50 prompted the below message.

    You may refer to the below steps.

    1. Go to Computer Control Panel
    2. Administrative Tools
    3. Services
    4. Please select Sage UBS License Service


    5. Start Sage…

  • Road to SST - Know How

  • Welcome to Sage City !

    Welcome to Sage City !

    Welcome to the Sage UBS Accounting discussion forums on Sage City.

    Please feel free to post your questions here so other members of the Sage UBS Accounting Support Group— including peers and Sage colleagues—will see it and can reply…