Server encountered an internal error. For more information, turn off Customerrors in the server's config file

Hi

I have problem when open Sage UBS app. It give an error

'Server encountered an internal error. For more information, turn off Customerrors in the server's config file'. Where is the config file location. anyone know how to solve this problem?

  • Kindly do a backup first for all your data or keep a copy of your Company Data folder from C Drive (UBSACC2015,UBSCPL & UBSSTK2015).
    Kindly uninstall and rename Sage Software folder in C :\Program Files (86) (or Program Files) \Common files \ Sage Software (delete or move out this folder from C Drive).
    Reinstall and reactivate the license.