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INFO: New content added in February 2023

New content added to the Sage X3 Knowledgebase. 

To improve the Sage X3 customer and partner support experience, we continuously update and add new content to the Sage X3 knowledgebase and Sage City.

  • The Sage X3 knowledge base includes articles and how-to guides
  • Sage City includes alerts, general information and helpful blog posts, so do join and subscribe so you are up to date

We encourage all our customers and partners to visit the knowledge base at https://support.na.sage.com/selfservice

Here is a list of some of the new knowledge base content related to Sage X3 that was added in August 2022. Use the search function if you are experiencing a specific issue, or use the article number to find the articles listed below.

Technical Articles

Article Title 

Article Number    
Error: "Patch integration in progress" when validating a folder

118610

Using SOAP web service object BPC to set fields to a blank value

118577

Importing an archived folder using SQL bulk copy utility (BCP)

118744

Function (GESAWV) User Assignment no longer gives a warning before deleting a record.

118745

Error: "Class nonexistent" during SOAP Web Service call

118617

Global Export > CSV export opens a new Browser tab with the contents, rather than downloading a CSV file

118722

Latest Blog Posts 

Syracuse Migration Tool

How to copy Administration data to a separate server

Adding a custom field to a Representation for a users home page

Performance tuning Sage X3: Index

Other Useful Links

Link to the Sage X3 Landing Page 

Our Detailed Blog on Logging The 'Perfect' Support Case

Some Useful Links to "How to produce different log files for X3?"

Sage X3 Release Notes for all V12 Patches

Sage X3 Online Help 

Sage X3 Technical Help

Be sure to check the latest announcements in this section