• INFO: MongoDB 4.0.27 & 4.2.16 now available

    Sage recommends that the latest MongoDB version is installed.

    For customers running Sage X3 version 11 or version 12 who are running MongoDB version 4.0 or 4.2, the following updates are available:

    • For MongoDB version 4.0, a new compatible release (mongo…
  • ALERT: Sage X3 Version 11 is now in "Extended" support phase

    Sage X3 Version 11 has now moved into "Extended" support phase since Monday 3rd January 2022, and will transition into "End of Maintenance" on 3rd April 2023.

    See KB article Id 105518 "Sage X3 Lifecycle Policy" for more details…

  • INFO : New Online Help documentation in 2021 R4

    We are pleased to announce the following additions to the Online Help in 2021 R4:

    Visual Process Editor

    The end-of-life of flash on December 31, 2020 as announced by Adobe, has resulted in the delivery of a new visual process editor for Sage X3. This new…

  • ALERT: Portuguese Legislation - Service pack for ATCUD management for V11

    In compliance with the Portuguese law (legal requirements published in the 'Portaria195/2020') together with the QR code, AT-Validation Code (ATCUD) is being introduced.

    The series generation and ATCUD code link with the series is managed…

  • The Finance Round-Up #5

    Welcome back to the latest edition of the Finance Round-Up blog!


    There have been a couple of significant announcements in this past month; from the HMRC Header Change – which impacts all customers using the Sage X3 MTD feature, to our…

  • UK Declining method - Depreciation

    Good day everyone

    We have a customer in RSA with a company in the UK which requires the Declining method to depreciation assets. We have tried various methods (UD, AD etc) available in X3 but does not seem to provide exactly the calcs the user is looking…

  • The Finance Round-Up #2

    Welcome back to the second instalment of the Finance round up!

    V11 P19 Released

    Firstly, Sage has recently released Sage X3 Version 11 Patch 19.  You can find links for the latest patches for all versions here.

    Please take a look at the Release…

  • ALERT: Sage X3 Version 11 Patch 19 is now available

    Sage X3 Version 11 Patch 19 is now available

    Please refer to the latest Patch information article at this link: V11 PATCH 19


  • ALERT: Version 11 - Hotfix for Syracuse (

    A new hotfix for Version 11 Syracuse has just been released

    This Syracuse hotfix contains resolutions for the following issues:

    • Random issue when printing (truncated or empty file)
    • Text editor issue when using > and < symbols

    You can…

  • ALERT: Syracuse 11.24.1 released with new revised Visual Process Editor display component

    Hotfix to address visual process editor display in V11 Patch 18 Released.

    With Syracuse version 11.23 which was recently released with V11 Patch 18, a critical issue was found this resulted in any images or icons that were inserted with links into the…

  • ALERT: Text editor Formatting Issue with "&" Symbol in V11

    An issue has been identified with the Sage X3 text editor : If any text containing the "&" symbol is saved when it is reloaded the "&" symbol is converted to its HTML equivalent and will be displayed as "&amp" instead.…

  • Portuguese Legislation - New certificate for transport document communication via web service

    The new certificate for transport document communication via web service is now available. This replaces the certificate that expired on 23/07/2020.

    To obtain this update, please log a case with your local Sage X3 support team. 

    It is available…