• ALERT : Migration performance issue on 2023 R1 : For customers having a huge volume of data on STOJOU

    We identified a performance issue when upgrading X3 to the 2023R1 release. It’s related to the utility STO221212_284313.adx (populate ENTCOD field when it’s empty on STOJOU table from WIPCOST table) that can run a long time on database with huge volume…
  • INFO : Version 2022 R4 (12.0.32) is now available

    Sage X3 2022 R4 (12.0.32) is now available. Please refer to the Sage X3 Latest Patches article for more details. Please review the Sage X3 12.0.32 Release Notes . Be sure to check both the "New" and "Changes" tabs. You can also review the What's New section…
  • INFO: Potential tuning to speed up SOAP Web Services

    We have discovered that adding an index to the ALOGIN table can potentially help with performance where the ALOGIN table gets very large, for example around 100'000 records. We noted a definate improvement for SOAP Web Service calls, but may also help…
  • INFO: Change in behaviour with Syracuse 12.14 potentially impacting external load balancers

    In Syracuse versions prior to Syracuse 12.14, Sage X3 sends a "ping" request from the user browser to the server every 60 seconds to check the session status. This behaviour was found to not be efficient nor as effective due to the changing features and…
  • ALERT: Syracuse Server Hotfix 12.15.3.7 is available for V12

    Syracuse Server version 12.15.3.7 is now available This version addresses issues when using the Sage X3 Office Add-in (X3-280327) - Fields are not selectable in the filter tab - Using the Excel sort tool only sorts a single column, not the entire…
  • INFO: X3 Sessions Logs (New function delivered with 2021 R3 release)

    A new function X3 Session Logs (Administration, Usage, Logs, X3 Session logs) has been implemented in the Sage X3 2021 R3 release. Enhancing the ability of Sage X3 consultants and administrators to troubleshoot Sage X3 solutions and to analyze architecture…
  • ALERT : Planned changes to Platform support for Sage X3 Version 12 (updated in May 2022)

    Please note that a new version of this document was updated in May 2022 . This document has been published to provide you with an overview of planned conformance changes for the platform components of Sage X3 version 12. In the attached document,…
  • INFO : Sage X3 2021 R1: Updated documentation on New Features

    Please review the link below for documentation on the important new features present in Sage X3 2021 R1 (12.0.25): Latest Release Notes : Release Notes for Sage X3 2021 R1 . Please review the "Changes" Tab as well as the "New" Tab. This link is…
  • ALERT: Hotfix for V12.0.25 (2021 R1) now available

    As announced in our previous article " ALERT: Hotfix for V12.0.25 (2021 R1) to be released shortly " this hotfix is now released and available from our FTP site. This hotfix is only needed for and relevant to Version 12.0.25 (2021 R1) It resolves two…
  • ALERT: Hotfix for V12.0.25 (2021 R1) to be released shortly

    A new hotfix for Version 12.0.25 (2021 R1) will be released shortly. This hotfix contains resolutions for 2 issues in Common Data > BPs > Customers (GESBPC) when saving the Company name 2 (field BPRNAM) :- If the "Company Name 2" is empty…
  • ALERT: Version 12 Patch 24 is now available.

    Version 12 Patch 24 is now available. Note that this Patch includes additional changes to the new Visual Process Editor which replaces the Flash component. Please refer to the latest Patch article in https://www.sagecity.com/gb/sage-x3-uk/f/sage-x3…
  • ALERT: X3 Version 12 Patch 24 delayed

    Please note that the release of X3 Version 12 Patch 24 has been delayed due to an issue with the application. V12 Patch 24 has been delayed but a copy of the archives was posted on the FTP site before the issue was reported. It has now been removed…
  • ALERT: (Finite Scheduler) Web Scheduling - Mapping Patch for 2020 R1 and R2

    There is a Sage X3 patch required for V12 2020 R1 (12.0.21) and 2020 R2 (12.0.22) This patch updates the mapping data required by the Finite Scheduler interface and is required for anyone upgrading to V12 2020 R1 (12.0.21) and V12 2020 R2 (12.0.22)…
  • ALERT - Flash Deprecation: New Visual Process Editor Available

    Adobe has announced the end of life of the Adobe Flash component as of December 31st 2020. After this date Adobe Flash technology will no longer be supported. Sage X3 2020 R3 and 2020 R4 contain the replacement of the Flash technology components used…
  • Sage X3 Version 12 (November 2023)

    Sage X3 Version 12: Latest Release Information Bi-Annual releases provide the latest updates for enhancements, stability and performance of your system and are firmly recommended for all Sage X3 Version 12 (V12) customers. This document lists the latest…