• INFO: Change in behaviour with Syracuse 12.14 potentially impacting external load balancers

    In Syracuse versions prior to Syracuse 12.14, Sage X3 sends a "ping" request from the user browser to the server every 60 seconds to check the session status. This behaviour was found to not be efficient nor as effective due to the changing features and…
  • ALERT: Syracuse Server Hotfix 12.15.3.7 is available for V12

    Syracuse Server version 12.15.3.7 is now available This version addresses issues when using the Sage X3 Office Add-in (X3-280327) - Fields are not selectable in the filter tab - Using the Excel sort tool only sorts a single column, not the entire…
  • INFO: Syracuse Server 12.13.4.2 Hotfix

    From the delivery of SyracuseServer 12.12 (delivered with 2021 R3 / 12.0.27), you may have experienced an issue with the number of decimals on quantities in the Purchasing and Sales business processes. If you experience this issue, please install this…
  • ALERT: Eclipse Debugging in a Syracuse Cluster can exhaust Memory and CPU

    Problem: A problem has been discovered with memory and CPU consumption when Eclipse Debugging is being undertaken with a multi-server Syracuse cluster. This has been identified as an issue when using the Syracuse Load balancer:- The Syracuse nanny…
  • ALERT: Syracuse 12.10 or later cannot be applied to 2019 R5 (12.0.20) or earlier

    For customers running versions outside the Sage X3 Lifecycle Policy , you need to be very careful when considering patching any of your X3 components in isolation. A clear example of this is the latest Syracuse version 12.10 which has been significantly…