• ALERT: Runtime & adxadmin 96.1.207 are available

    Runtime 96.1.207 and adxadmin 96.1.207 are now available on our Sage FTP Site . These binaries fix an issue in 2023R2 that occurs when accessing folder tables located on a remote Server. The error encountered is a variation on the following: SQL Server…
  • ALERT : Migration performance issue on 2023 R1 : For customers having a huge volume of data on STOJOU

    We identified a performance issue when upgrading X3 to the 2023R1 release. It’s related to the utility STO221212_284313.adx (populate ENTCOD field when it’s empty on STOJOU table from WIPCOST table) that can run a long time on database with huge volume…
  • INFO : Version 2022 R4 (12.0.32) is now available

    Sage X3 2022 R4 (12.0.32) is now available. Please refer to the Sage X3 Latest Patches article for more details. Please review the Sage X3 12.0.32 Release Notes . Be sure to check both the "New" and "Changes" tabs. You can also review the What's New section…
  • INFO: Potential tuning to speed up SOAP Web Services

    We have discovered that adding an index to the ALOGIN table can potentially help with performance where the ALOGIN table gets very large, for example around 100'000 records. We noted a definate improvement for SOAP Web Service calls, but may also help…
  • INFO: Change in behaviour with Syracuse 12.14 potentially impacting external load balancers

    In Syracuse versions prior to Syracuse 12.14, Sage X3 sends a "ping" request from the user browser to the server every 60 seconds to check the session status. This behaviour was found to not be efficient nor as effective due to the changing features and…
  • ALERT: Syracuse Server Hotfix 12.15.3.7 is available for V12

    Syracuse Server version 12.15.3.7 is now available This version addresses issues when using the Sage X3 Office Add-in (X3-280327) - Fields are not selectable in the filter tab - Using the Excel sort tool only sorts a single column, not the entire…
  • INFO: Syracuse Server 12.13.4.2 Hotfix

    From the delivery of SyracuseServer 12.12 (delivered with 2021 R3 / 12.0.27), you may have experienced an issue with the number of decimals on quantities in the Purchasing and Sales business processes. If you experience this issue, please install this…
  • INFO: MongoDB 4.0.27 & 4.2.16 now available

    Sage recommends that the latest MongoDB version is installed. For customers running Sage X3 version 11 or version 12 who are running MongoDB version 4.0 or 4.2, the following updates are available: For MongoDB version 4.0, a new compatible release…
  • ALERT: Hotfix is available for the Runtime and Adxadmin component (94.1.14)

    - ONLY for 2021 R3 and 2021 R4 releases - ONLY if you use Java Bridge Server or VT Web Server Please install Runtime 94.1.14 and Adxadmin 94.1.14 to secure the communication between components. Runtime 94.1.14 Adxadmin 94.1.14 Before applying…
  • INFO : New Online Help documentation in 2021 R4

    We are pleased to announce the following additions to the Online Help in 2021 R4: Visual Process Editor The end-of-life of flash on December 31, 2020 as announced by Adobe, has resulted in the delivery of a new visual process editor for Sage X3. This…
  • INFO: X3 Sessions Logs (New function delivered with 2021 R3 release)

    A new function X3 Session Logs (Administration, Usage, Logs, X3 Session logs) has been implemented in the Sage X3 2021 R3 release. Enhancing the ability of Sage X3 consultants and administrators to troubleshoot Sage X3 solutions and to analyze architecture…
  • ALERT: Brazilian and Polish legislation Add-ons 2021R3

    We are pleased to inform you that both - Brazilian and Polish legislation packages compliant with the 2021R3 have just been released. Please contact your Sage local support if you are using this legislation and require the up-to-date package.
  • Alert : Hotfixes available for Patch Updates function (2021R2 and 2021R3)

    After completing a test update using the test updates option in the updates function ( Administration, Utilities, Update, Updates, Test Update) The update status will indicate “Success” even if there are errors in the update logs. This issue occurs…
  • ALERT: Eclipse Debugging in a Syracuse Cluster can exhaust Memory and CPU

    Problem: A problem has been discovered with memory and CPU consumption when Eclipse Debugging is being undertaken with a multi-server Syracuse cluster. This has been identified as an issue when using the Syracuse Load balancer:- The Syracuse nanny…
  • ALERT: 2021 R1 Includes External URL Policies Function.

    An Iframe is a block present in a web page that embeds another HTML page hosted by a web server. Sage X3 2021 R1 includes a new function called External URL policies. This function allows declaring URLs that are allowed in Iframes. Any iframe that uses…
  • The Finance Round-Up #5

    Welcome back to the latest edition of the Finance Round-Up blog! NEWS AND ALERTS There have been a couple of significant announcements in this past month; from the HMRC Header Change – which impacts all customers using the Sage X3 MTD feature, to…
  • ALERT : Planned changes to Platform support for Sage X3 Version 12 (updated in May 2022)

    Please note that a new version of this document was updated in May 2022 . This document has been published to provide you with an overview of planned conformance changes for the platform components of Sage X3 version 12. In the attached document,…
  • ALERT: Sage X3 Version 12 Patch 26 (2021 R2) is now available.

    Version 12 Patch 26 (2021 R2) is now available. Please refer to the latest Patch article in https://www.sagecity.com/gb/sage-x3-uk/f/sage-x3-uk-announcements-news-and-alerts/147993/sage-x3-latest-patches
  • NEWS : Release Notes for 2021 R2 (V12 Patch 26) are now available

    The Release Notes for 2021 R2 (V12 Patch 26) are now available as part of the Online Help documentation for X3 V12. The Notes include details of What's new in this Release What has changed and also Application Read Me Component Read…
  • NEWS: 2021 R2 (Version 12.0.26) Release Notes for Finance Module

    Please review the new features available below for the Finance Module on the Release notes for 2021 R2 (Version 12.0.26): Click on the link to Release notes at the bottom of the page. Fixed assets improvements to simulated depreciations In the…
  • ALERT: X3 Standard Cost Calculation Error in 2021 R1 - HOTFIX Available

    In 2021 R1 (12.0.25) release, user may experience an error when running the Standard Cost Calculation: Summary of the issue: When 2 components are used in a BOM and these components use the same overhead category, the calculation of standard cost…
  • ALERT: Syracuse 12.10 or later cannot be applied to 2019 R5 (12.0.20) or earlier

    For customers running versions outside the Sage X3 Lifecycle Policy , you need to be very careful when considering patching any of your X3 components in isolation. A clear example of this is the latest Syracuse version 12.10 which has been significantly…
  • ALERT: X3 Warehousing functions error In 2021 R1 - HOTFIX Available

    In 2021 R1 release, users may experience issues when clicking on some of the fields in Sage X3 / Sage X3 Warehousing functions GESITF, GESBPC, GESBPS or GESREP. The function will be abruptly closed and the session will sometimes be lost. A hotfix…
  • The Finance Round-Up #2

    Welcome back to the second instalment of the Finance round up! V11 P19 Released Firstly, Sage has recently released Sage X3 Version 11 Patch 19. You can find links for the latest patches for all versions here . Please take a look at the Release…
  • INFO : Sage X3 2021 R1: Updated documentation on New Features

    Please review the link below for documentation on the important new features present in Sage X3 2021 R1 (12.0.25): Latest Release Notes : Release Notes for Sage X3 2021 R1 . Please review the "Changes" Tab as well as the "New" Tab. This link is…