Welcome to the Sage X3 Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
New Syracuse Server hotfixes are available for Sage X3 2023 R1 (Syracuse 12.18.20.3 ) and Sage X3 2023 R2 (Syracuse 12.19.18.4 ).
Syracuse 12.18.20.3 includes the following changes:
Syracuse Cluster: Multiple account tasks and controlers for one…
VEEAM is a powerful tool to manage backups, restore and many more things when managing a virtual environments as well as desktops. Many customers and partners are using it and for good reasons.
However, there have been reports of X3 sessions getting…
A security risk has been detected within Sage X3 that may impact customers using Sage X3. The security risk is related to the Syracuse component
Sage Partners can find more information in the Sage X3 Global Hub announcements News & Alerts - Sage X3…
Please note that there are dependancies between Syracuse and Mobile Automation (ADC) - if you have installed Mobile Automation, then this Hotfix can only be applied to 2023 R2.
This Syracuse Hotfix fixes the following issues:
EDI inbound generation…
Syracuse Server Hotfix 12.18.3.1 is available.
This hotfix specifically addresses the following issue:
Issue : "Cannot read properties of undefined (reading 'wsCall')" error when executing inbound SOAP Web Service call.
Affected Version : Syracuse…
Description:
An issue (X3-298419) has been discovered in Syracuse version 12.18, which was released as part of the 2023 R1 update. Under certain circumstances, when making a 'save' request to the web services, an error response is encountered. The error…
Syracuse 12.18 (delivered with 2023 R1) will run Node.js 18, which no longer supports node-fibers.
Although Sage does not officially support partner-developed Syracuse JavaScript bundles, the Sage X3 Syracuse Web Server technically allows you to develop…
The Sage X3 Syracuse Web Server will only support Linux deployments on Red Hat Enterprise Linux 8 or Oracle Enterprise Linux 8, starting with Syracuse Web Server 12.18, delivered with 2023 R1.
We strive to guarantee continuous technical compliance and…
Hi,
Is there any way to configure the row count threshold used to determine when a landing page query is 'expensive' and needs to be sent to the batch server?
I have a requester that queries the STOPREH table (>100k rows). Although the requester has…
In Syracuse versions prior to Syracuse 12.14, Sage X3 sends a "ping" request from the user browser to the server every 60 seconds to check the session status. This behaviour was found to not be efficient nor as effective due to the changing features and…
Syracuse Server version 12.15.3.7 is now available
This version addresses issues when using the Sage X3 Office Add-in (X3-280327)
- Fields are not selectable in the filter tab
- Using the Excel sort tool only sorts a single column, not the entire…
I have downloaded the Syracuse 12.14.5.1 hotfix but when unzipped it doesn't contain the expected .jar file. Instead, I see a number of files & folders:
How do I install the hotfix please?
Thanks,
Martin
You have got your X3 Version 12 system working, but either want to understand how something works in more detail or are now seeing some issue which you need to investigate further.
In order to understand what is going on within your X3 system you want…
With the delivery of Syracuse server version 12.14 delivered with Sage X3 version 2022 R1 / 12.0.29, you may have experienced an issue where it is no longer possible to save any text in plain text format when using the inbuilt Sage X3 text editor.
…
You have just completed your Syracuse installation and have handed over to the users, so you can relax and move onto the next task, right? It's not always that easy and after a few days, users suddenly start complaining about odd messages intermittently…
When validating EU VAT IDs, independent of X3 release, customers get an error 'error 500 Failed to parseField countryCode'. This is due to the change in the VIES service as provided by the European Community.
This error is going to be fixed in 2022…
From the delivery of SyracuseServer 12.12 (delivered with 2021 R3 / 12.0.27), you may have experienced an issue with the number of decimals on quantities in the Purchasing and Sales business processes.
If you experience this issue, please install this…
Problem:
A problem has been discovered with memory and CPU consumption when Eclipse Debugging is being undertaken with a multi-server Syracuse cluster.
This has been identified as an issue when using the Syracuse Load balancer:-
The Syracuse nanny…
ALERT: Syracuse Server Hotfixes are now available for V12 and V11
Syracuse Server version 12.10.2.8 and Syracuse Server version 11.25.2.6
The Syracuse hotfixes contain fixes for issues:
-Excel export does not work from a dashboard…
Please refer to the Sage X3 Lifecycle Policy for information on the different Sage X3 versions' support status. Syracuse hotfixes that apply to the maintained versions, releases, and patch levels:
The latest Syracuse releases are only certified with…
For customers running versions outside the Sage X3 Lifecycle Policy , you need to be very careful when considering patching any of your X3 components in isolation. A clear example of this is the latest Syracuse version 12.10 which has been significantly…
A new hotfix for Version 11 Syracuse has just been released This Syracuse hotfix 11.24.2.2 contains resolutions for the following issues:
Random issue when printing (truncated or empty file)
Text editor issue when using > and < symbols
You can…
