• Hotfixes explained

    This blog aims to explain what hotfixes are and considerations when applying them. What are hotfixes A hotfix is a small patch to update one or more objects outside the normal patch release mechanism. Hotfixes are provided to resolve a specific problem…
  • ALERT: Sage UKI FTP Login credentials will change on Thursday 1st February 2024

    The Sage UKI FTP login credentials will be changed on Thursday 1st February 2024 and the old credentials will no longer work. Sage Business Partners should log a new case using the case management portal if you require access, and we will provide you…
  • INFO : Announcing the availability of Patch Finder for Sage X3 2023 R2

    PatchFinder 2023 R2 (PatchFinder-1.1.4-win-x64.zip) containing new json files for 2022 R3 release is now available and can be downloaded from the Sage UK FTP area . PatchFinder allows you to search for details of bug fixes, enhancements, entry points…
  • INFO: Sage Enterprise Intelligence (SEI) Version 2023 Release 13 is now available

    Sage are pleased to announce the new version of Sage Enterprise Intelligence Version 2023 Release 13 . Some of the enhancements are: - Data Extraction is now available in the Web Workbook - New GraphQL connector for DataSync For more details, please refer…
  • INFO: Sage Enterprise Intelligence 2023 Release 2 is now available

    Sage is pleased to announce the new version of Sage Enterprise Intelligence 2023 R2. One of the bug fixes is : - In the Data Model Designer, adding fields while using the Search function would sometimes produce unexpected results in the interface There…
  • ALERT: Even better Runtime and AdxAdmin released for 2022 R4 (12.0.32)

    An updated runtime version 95.2.95 and it's correlated AdxAdmin 95.2.95 have just been released for 2022 R4 This runtime / adxadmin provides additional fixes for memory issues in the runtime 95.2.85 (delivered with 2022 R4) and also superceeds the previously…
  • ALERT: Updated Runtime and AdxAdmin released for 2022 R4 (12.0.32)

    An updated runtime version 95.2.93 and it's correlated AdxAdmin 95.2.93 have just been released for 2022 R4 This runtime / adxadmin fixes memory issues in the runtime 95.2.85 (delivered with 2022 R4) You can download these new versions from the UKI…
  • INFO : Version 2022 R4 (12.0.32) is now available

    Sage X3 2022 R4 (12.0.32) is now available. Please refer to the Sage X3 Latest Patches article for more details. Please review the Sage X3 12.0.32 Release Notes . Be sure to check both the "New" and "Changes" tabs. You can also review the What's New section…
  • INFO: Announcing the availability of Sage Enterprise Intelligence 2022 R1.2

    Sage are pleased to announce the new version of Sage Enterprise Intelligence 2022 R1.2 This release includes bug fixes: - Creating a view with a name containing an accent (such as é, &#xE8 ;, à, etc.), it would be displayed with special characters instead…
  • INFO : Announcing the availability of Patch Finder for Sage X3 2022 R3

    PatchFinder 2022 R3 (PatchFinder-1.1.1-win-x64.zip) containing new json files for 2022 R3 release is now available and can be downloaded from the Sage UK FTP area . PatchFinder allows you to search for details of bug fixes, enhancements, entry points…
  • INFO: Sage X3 V11 Patch 22 is now available

    Sage are pleased to announce that Version 11 Patch 22 is now available for you to download You can view the full details from our "Latest patches" page https://www.sagecity.com/gb/sage-x3-uk/f/sage-x3-uk-announcements-news-and-alerts/147993/sage-x3…
  • INFO: Announcing the availability of Sage Enterprise Intelligence 2021 R2.1

    Sage are pleased to announce the new version of Sage Enterprise Intelligence 2021 R2.1 Some of the improvements are : - Quickbooks Online connector is now available - You can now optimize your Data Warehouse by creating and customizing your indexes For…
  • ALERT: Hotfix is available for the Runtime and Adxadmin component (94.1.14)

    - ONLY for 2021 R3 and 2021 R4 releases - ONLY if you use Java Bridge Server or VT Web Server Please install Runtime 94.1.14 and Adxadmin 94.1.14 to secure the communication between components. Runtime 94.1.14 Adxadmin 94.1.14 Before applying…
  • Version 12 : 2021 R4 (12.0.28) is now available

    We are pleased to announce that Version 12 : 2021 R4 (12.0.28) is now available for download Please refer to "Sage X3 Latest Patches" article at www.sagecity.com/.../sage-x3-latest-patches for more details The release notes are available in the online…
  • INFO: Announcing the availability of Sage Enterprise Intelligence 2021 R1.1

    Sage are proud to announce the release of version 2021 R1.1 of Sage Enterprise Intelligence It is recommended for you to consider upgrading to this latest version of SEI to get the full benefit from your investment Please review the SEI Release Notes…
  • Version 12 : 2021 R3 (12.0.27) is now available

    We are pleased to announce that Version 12 : 2021 R3 (12.0.27) is now available for download Please refer to "Sage X3 Latest Patches" article at https://www.sagecity.com/gb/sage-x3-uk/f/sage-x3-uk-announcements-news-and-alerts/147993/sage-x3-latest-patches…
  • INFO : New PatchFinder for Sage X3 Version 11 and below available

    A new version of the PatchFinder for Versions 11 and below is now available from our FTP downloads site. The archive is called OutilPatch_2021_06_10.zip. This version includes details up to PU9 Patch 12 and V11 Patch 20.
  • ALERT: Sage X3 Version 12 Patch 26 (2021 R2) is now available.

    Version 12 Patch 26 (2021 R2) is now available. Please refer to the latest Patch article in https://www.sagecity.com/gb/sage-x3-uk/f/sage-x3-uk-announcements-news-and-alerts/147993/sage-x3-latest-patches
  • INFO: PU9 enters "End of Maintenance" phase 1st July 2021

    As per "Sage X3 Lifecycle Policy" ( https://support.na.sage.com/selfservice/viewdocument.do?externalId=105518 ) Sage X3 PU9 will enter "End of Maintenance" phase of support on 1st July 2021 Once a version of Sage X3 enters the End of maintenance stage…
  • ALERT: V11 Syracuse 11.25.1.2 and PU9 Syracuse 9.22.7.2

    Please refer to the Sage X3 Lifecycle Policy for information on the different Sage X3 versions' support status. Syracuse hotfixes that apply to the maintained versions, releases, and patch levels: The latest Syracuse releases are only certified with…
  • INFO : How do I obtain the Installation Media for Sage Intelligence for Sage X3?

    If you need to obtain a copy of the Installation Media for Sage Intelligence (SI), including Documentation, please raise a Case via Incident Management to request the appropriate archive - please ensure that the Version Number of the existing SI Installation…
  • Patching the Sage X3 Runtime component in isolation

    IMPORTANT UPDATE: April-2021: This document has been superceeded by the April 2021 technology patch updates and is therefore no longer up to date and is not being maintained going forward. This blog article is only being retained for historical reference…
  • ALERT: Version 12 Patch 24 is now available.

    Version 12 Patch 24 is now available. Note that this Patch includes additional changes to the new Visual Process Editor which replaces the Flash component. Please refer to the latest Patch article in https://www.sagecity.com/gb/sage-x3-uk/f/sage-x3…
  • ALERT: X3 Version 12 Patch 24 delayed

    Please note that the release of X3 Version 12 Patch 24 has been delayed due to an issue with the application. V12 Patch 24 has been delayed but a copy of the archives was posted on the FTP site before the issue was reported. It has now been removed…
  • ALERT: Syracuse 11.24.1 released with new revised Visual Process Editor display component

    Hotfix to address visual process editor display in V11 Patch 18 Released. With Syracuse version 11.23 which was recently released with V11 Patch 18, a critical issue was found this resulted in any images or icons that were inserted with links into the…