• Version 12 : 2021 R4 (12.0.28) is now available

    We are pleased to announce that Version 12 : 2021 R4 (12.0.28) is now available for download

    Please refer to "Sage X3 Latest Patches" article at www.sagecity.com/.../sage-x3-latest-patches for more details

    The release notes are available in…

  • INFO: Announcing the availability of Sage Enterprise Intelligence 2021 R1.1

    Sage are proud to announce the release of version 2021 R1.1 of Sage Enterprise Intelligence

    It is recommended for you to consider upgrading to this latest version of SEI to get the full benefit from your investment

    Please review the SEI Release Notes for…

  • Version 12 : 2021 R3 (12.0.27) is now available

    We are pleased to announce that Version 12 : 2021 R3 (12.0.27) is now available for download

    Please refer to "Sage X3 Latest Patches" article at https://www.sagecity.com/gb/sage-x3-uk/f/sage-x3-uk-announcements-news-and-alerts/147993/sage-x3…

  • INFO : New PatchFinder for Sage X3 Version 11 and below available

    A new version of the PatchFinder for Versions 11 and below is now available from our FTP downloads site. The archive is called OutilPatch_2021_06_10.zip.

    This version includes details up to PU9 Patch 12 and V11 Patch 20.

  • ALERT: Sage X3 Version 12 Patch 26 (2021 R2) is now available.

    Version 12 Patch 26 (2021 R2) is now available.

    Please refer to the latest Patch article in https://www.sagecity.com/gb/sage-x3-uk/f/sage-x3-uk-announcements-news-and-alerts/147993/sage-x3-latest-patches

  • INFO: PU9 enters "End of Maintenance" phase 1st July 2021

    As per "Sage X3 Lifecycle Policy" (https://support.na.sage.com/selfservice/viewdocument.do?externalId=105518) Sage X3 PU9 will enter "End of Maintenance" phase of support on 1st July 2021

    Once a version of Sage X3 enters the End of…

  • ALERT: V11 Syracuse 11.25.1.2 and PU9 Syracuse 9.22.7.2

    Please refer to the Sage X3 Lifecycle Policy for information on the different Sage X3 versions' support status. Syracuse hotfixes that apply to the maintained versions, releases, and patch levels:

    The latest Syracuse releases are only certified with…

  • INFO : How do I obtain the Installation Media for Sage Intelligence for Sage X3?

    If you need to obtain a copy of the Installation Media for Sage Intelligence (SI), including Documentation, please raise a Case via Incident Management to request the appropriate archive - please ensure that the Version Number of the existing SI Installation…

  • Patching the Sage X3 Runtime component in isolation

    IMPORTANT UPDATE: April-2021: This document has been superceeded by the April 2021 technology patch updates and is therefore no longer up to date and is not being maintained going forward.  This blog article is only being retained for historical reference…

  • ALERT: Version 12 Patch 24 is now available.

    Version 12 Patch 24 is now available.

    Note that this Patch includes additional changes to the new Visual Process Editor which replaces the Flash component.

    Please refer to the latest Patch article in https://www.sagecity.com/gb/sage-x3-uk/f/sage-x3-uk…

  • ALERT: X3 Version 12 Patch 24 delayed

    Please note that the release of X3 Version 12 Patch 24 has been delayed due to an issue with the application.


    V12 Patch 24 has been delayed but a copy of the archives was posted on the FTP site before the issue was reported. It has now been removed and…

  • ALERT: Syracuse 11.24.1 released with new revised Visual Process Editor display component

    Hotfix to address visual process editor display in V11 Patch 18 Released.

    With Syracuse version 11.23 which was recently released with V11 Patch 18, a critical issue was found this resulted in any images or icons that were inserted with links into the…

  • INFO : Announcing the availability of Patch Finder for X3 Version 12

    PatchFinder for V12 has now been put in general release.


    PatchFinder allows you to search for details in bug fixes, enhancements, entry points and other technical modifications delivered in each of the Sage X3 application releases, for all Sage X3 products…

  • ALERT: (Finite Scheduler) Web Scheduling - Mapping Patch for 2020 R1 and R2

    There is a Sage X3 patch required for V12 2020 R1 (12.0.21) and 2020 R2 (12.0.22)

    This patch updates the mapping data required by the Finite Scheduler interface and is required for anyone upgrading to V12 2020 R1 (12.0.21) and V12 2020 R2 (12.0.22)

    For V12…

  • ALERT: Text editor Formatting Issue with "&" Symbol in V11

    An issue has been identified with the Sage X3 text editor : If any text containing the "&" symbol is saved when it is reloaded the "&" symbol is converted to its HTML equivalent and will be displayed as "&amp" instead.…

  • INFO: How to find out what's new in the latest patch release in V11 and V12 - Release Notes

    With the release of 2020R3, you may be wondering about the new features and changes that have been made to this patch.

    Access the release notes via the What's New tab on the Online Help Center, or click on the link below;

    2020R3 (V12P23) Release N…

  • Sage X3 Version 11 (June 2021)

    Sage X3 Version 11: Latest patches

    Patches provide the latest updates for enhancements, stability and performance of your system and are firmly recommended for all Sage Enterprise Management V11 customers.

    This document lists the latest Sage X3 patches…

  • INFO - 2020 R1 Update : Important Enhancements

    Announcing three important Enhancements in X3 V12.0.21 / 2020 R1 Update:

    • Easy Update - Enhancement: New parameter SUP>PRF>LAUNCHSYNC to disable Window validation at the end of the update process

    This update contains an important enhancement to…

  • ALERT: 2019 R5 (V12.0.20) and 2020 R1 (V12.0.21)

    Important Application Patch for Sage X3 2019 R5 (12.0.20) or 2020 R1 (12.0.21).

    This is an important update to resolve the previously reported issue with missing text if a system is installed without FRA or ENG as the first Language See Article.

    Hotfixes…

  • Sage X3 Version 6 (April 2019)

    Sage X3 Version 6 Patch 40 : Latest patch Information 

    Patches provide the latest updates for enhancements, stability and performance of your system, and are firmly recommended for all Sage X3 V6 customers.  This document lists the latest Sage X3 patches…

  • Sage X3 Product Update 8 (April 2019)

    Sage X3 Product Update 8 Patch 10 : Latest patch Information 

    Patches provide the latest updates for enhancements, stability and performance of your system, and are firmly recommended for all Sage X3 PU8 customers.  This document lists the latest Sage X3…

  • Sage X3 Product Update 9 (April 2021)

    Sage X3 Patch Update 9 : Latest patch Information 

    Patches provide the latest updates for enhancements, stability and performance of your system, and are firmly recommended for all Sage X3 Patch Update 9 (PU9) customers.  This document lists the latest…

  • Sage X3 Latest Patches

    The links below provide information on the latest patch versions for your Sage X3 instance:

    Version  Last Updated
    Sage X3 Version 12 November 2021
    Sage X3 Version 11 June 2021
    Sage X3 Patch Update 9 April 2021
    Sage X3 Patch Update 8 April 2…
  • Sage X3 Version 12 (November 2021)

    Sage X3 Version 12 : Latest Release Information 

    Quarterly releases provide the latest updates for enhancements, stability and performance of your system, and are firmly recommended for all Sage X3 Version 12 (V12) customers.  This document lists the latest…