• INFO: Announcing the availability of Sage Enterprise Intelligence 2022 R1.1

    Sage are pleased to announce the new version of Sage Enterprise Intelligence 2022 R1.1.

    This release includes two bug fixes:
    - Excel Add-in distribution jobs would sometimes fail if the default port 4504 of BI Service was not used.
    - Column Group Heading…

  • INFO: Announcing the availability of Sage Enterprise Intelligence 2022 R1

    Sage are pleased to announce the new version of Sage Enterprise Intelligence 2022 R1 which is available from

    Some of the enhancements are:

    • Workbook preview
    • Column Formatting
    • Data Aggregation

    There are also many bug fixes.

    For more details, please…

  • INFO: Announcing the availability of Sage Enterprise Intelligence 2021 R1.2 Security Patch

    Sage are pleased to announce the new version of Sage Enterprise Intelligence 2021 R1.2, available from Folders > Packages - SEI Official > 2021 R1.2 and Folders > Templates - Official > 2021 R1.2

    This new version is 2021 R1.2 plus these four…

  • INFO: Change in behaviour with Syracuse 12.14 potentially impacting external load balancers

    In Syracuse versions prior to Syracuse 12.14, Sage X3 sends a "ping" request from the user browser to the server every 60 seconds to check the session status.   This behaviour was found to not be efficient nor as effective due to the changing…

  • ALERT: Syracuse Server Hotfix 12.15.3.7 is available for V12

    Syracuse Server version 12.15.3.7 is now available 

    This version addresses issues when using the Sage X3 Office Add-in (X3-280327)

    - Fields are not selectable in the filter tab

    - Using the Excel sort tool only sorts a single column, not the entire table 

  • INFO: Announcing the availability of Sage Enterprise Intelligence 2021 R2.3

    Sage are pleased to announce the new version of Sage Enterprise Intelligence 2021 R2.3

    Some of the bug fixes and enhancements included

    - OLAP Manager : When services started a blank token was created, which could cause an issue with the OLAP memory.
    -…

  • INFO : End of maintenance of the JavaBridge component – July 31st 2022

    As specified since April 2021 (re-issued in May 2022) Sage-X3-Technical-Planned-Changes.pdf document published in the Sage X3 online help, the Sage X3 JavaBridge will no longer be delivered or supported by Sage from July 31, 2022.

    Existing installations…

  • ALERT : Vulnerability in Spring Framework (Spring MVC or Spring WebFlux or Spring4Shell)

    A Security Alert, CVE-2022-22695, has been raised for the Spring Framework which encompasses Spring MVC or Spring WebFlux. 

    Another article from Kaspersky, Spring4Shell, mentions the Spring4Shell critical vulnerability as well.

    The description of the alert…

  • ALERT: Sage X3 Version 11 is now in "Extended" support phase

    Sage X3 Version 11 has now moved into "Extended" support phase since Monday 3rd January 2022, and will transition into "End of Maintenance" on 3rd April 2023.

    See KB article Id 105518 "Sage X3 Lifecycle Policy" for more details…

  • ALERT : Log4J Vulnerability (CVE-2021-44228)

    The ONLY impacted component in Sage X3 is Elasticsearch.

    Sage X3 V11 and V12 use Elasticsearch 7.9 and above, which is part of the Elasticsearch versions impacted by this issue. Sage X3 Version 9 or earlier are not impacted.

    On installations where the Sage…

  • INFO: X3 Sessions Logs (New function delivered with 2021 R3 release)

    A new function X3 Session Logs (Administration, Usage, Logs, X3 Session logs) has been implemented in the Sage X3 2021 R3 release.

    Enhancing the ability of Sage X3 consultants and administrators to troubleshoot Sage X3 solutions and to analyze architecture…

  • Update on changes to the X3 Sales Team

    Dear Partners, 

    We would like to let you know a forthcoming change to service with our X3 Sales team in the coming months. 

    To allow us to focus on processing your sales more efficiently, we have taken the decision to remove the telephone access route to…

  • NEWS: 2021 R3 (Version 12.0.27) Import performance enhancement

    One of the enhancements made in 2021 R3 was to change the behaviour of Imports - until now, every execution of a data import based on a template generated a temporary script for every import/export template so the preprocessing of the data feed could…

  • ALERT: Changes to VAT on Hospitality, holiday accommodation and attraction in the UK coming into effect 1 October 2021

    From 1 October 2021, the government will introduce a new reduced rate of VAT for hospitality, holiday accommodation and attractions. ​ This is to support businesses with the transition back to the standard rate of VAT (20%) as the UK recovers post lockdown…

  • ALERT: HMRC Taxation Submissions

    Product / Service Impacted

    • HMRC submissions

    Reported Impact

    • We have had reports from customers of HMRC submissions failing with an ‘unavailable at this time’ error being returned.

    Next Steps

    • We have contacted HMRC for confirmation of…
  • Version 12 : 2021 R3 (12.0.27) is now available

    We are pleased to announce that Version 12 : 2021 R3 (12.0.27) is now available for download

    Please refer to "Sage X3 Latest Patches" article at https://www.sagecity.com/gb/sage-x3-uk/f/sage-x3-uk-announcements-news-and-alerts/147993/sage-x3…

  • ALERT: PU9 support phase has now transitioned to "End of Maintenance"

    Sage X3 PU9 is now in "End of Maintenance" phase of support since 1st July 2021    See KB article Id 105518 "Sage X3 Lifecycle Policy" for more details

    You can find details of all the latest patches and support status on our "Sage…

  • INFO : New PatchFinder for Sage X3 Version 11 and below available

    A new version of the PatchFinder for Versions 11 and below is now available from our FTP downloads site. The archive is called OutilPatch_2021_06_10.zip.

    This version includes details up to PU9 Patch 12 and V11 Patch 20.

  • ALERT: Sage X3 Version 11 Patch 20 is now available

    Sage X3 Version 11 Patch 20 is now available

    Please refer to the latest Patch information at this link: V11 Latest Patch information 

  • ALERT : Planned changes to Platform support for Sage X3 Version 12 (updated in May 2022)

    Please note that a new version of this document was updated in May 2022 .

    This document has been published to provide you with an overview of planned conformance changes for the platform components of Sage X3 version 12.

    In the attached document, you will…

  • ALERT: Patch Finder 2021 R2 is now available

    Patch Finder 2021 R2 is now available with a new  "Technical Components" tab.

    You can now download the new PatchFinder (PatchFinder-1.0.7-win-x64) containing new JSON files for the 2021 R2 release from the Sage X3 FTP Site.

    A new tab, "Technical components…

  • INFO : Latest MongoDB Support Information

    Please note that from April 2021, MongoDB version 3.6 is at the end of life support phase.  

    More detailed information about MongoDB current and supported versions can be found on the MongoDB Support Policy Page.

    Information about supported Mongo DB versions…

  • INFO: Announcing the availability of Sage Enterprise Intelligence 2021 R1

    Sage are proud to announce the release of version 2021 R1 of Sage Enterprise Intelligence

    It is recommended for you to consider upgrading to this latest version of SEI to get the full benefit from your investment

    Please review the SEI Release Notes for…

  • NEWS: 2021 R2 (Version 12.0.26) Release Notes for Distribution & Manufacturing Module

    Please review the new features available below for the Distribution & Manufacturing Module on the Release notes for 2021 R2 (Version 12.0.26):

    Click on the link to Release notes at the bottom of the page

    Distribution

    Sage X3 Automated Data Collection…

  • ALERT: HMRC Taxation Submissions

    Product / Service Impacted

     HMRC Taxation Submissions

    Reported Impact

    • Tax submissions to HMRC are intermittently sitting in a ‘pending’ state
    • This impacts Personal Tax self-assessments & Corporation Tax returns.

    Next Steps

    As of 1.34pm…