• ALERT: Syracuse Server Hotfixes compatible with Sage X3 2023 R1 and Sage X3 2023 R2 now available.

    New Syracuse Server hotfixes are available for Sage X3 2023 R1 (Syracuse 12.18.20.3 ) and Sage X3 2023 R2 (Syracuse 12.19.18.4 ). Syracuse 12.18.20.3 includes the following changes: Syracuse Cluster: Multiple account tasks and controlers for one…
  • INFO : X3 Services new feature in 2024 R1 and Syracuse Hotfixes to 2023 R1 (Syracuse 12.18.20.3) and 2023 R2 (Syracuse 12.19.18.4)

    Sage X3 2024 R1 introduces a new setting, "Callback URL", for Sage X3 Services component which is used by Mobile Automation and Web Scheduling when executing "mutation" calls to SOAP Web Services. This new setting has also been made available for 2023…
  • ALERT : Syracuse Server hotfix 12.19.12.2

    This Syracuse Server release resolves an issue introduced in Syracuse 12.19.x when using a forward Proxy Server (Configured in Administration, Administration, Settings, Proxy configuration) to access external URLs. You will see error " write EPROTO F4120000…
  • ALERT : Security Related Syracuse Server Hotfix Released

    A security risk has been detected within Sage X3 that may impact customers using Sage X3. The security risk is related to the Syracuse component Sage Partners can find more information in the Sage X3 Global Hub announcements News & Alerts - Sage X3…
  • ALERT: VT Web Server 2.42.2 (Security fixes) now available

    This VT Web Server 2.42.2 version fixes 2 security issues: CVE-2023-38545 (High Severity) and CVE-2023-38546 (Low Severity): Curl and libcurl vulnerabilities. CVE-2020-1938 is a file read/inclusion vulnerability in the AJP connector in Apache Tomcat…
  • ALERT : Hotfix - SyracuseServer 12.19.7.3 is now available.

    Please note that there are dependancies between Syracuse and Mobile Automation (ADC) - if you have installed Mobile Automation, then this Hotfix can only be applied to 2023 R2. This Syracuse Hotfix fixes the following issues: EDI inbound generation…
  • ALERT : Syracuse Server 12.19.3.4 (Security hotfix for 2023 R2)

    This Security Syracuse Server release fixes vulnerabilities discovered in SyracuseServer 12.19.0 . The security risk does not affect the previous version of Syracuse. Please replace SyracuseServer 12.19.0 with SyracuseServer 12.19.3.4. SyracuseServer…
  • ALERT: Sage X3 Automated Test Platform 3.0.0.1 Security update

    The password to install or update Sage X3 Automated Test Platform has been modified for security reasons. For new installations use the credentials provided in the atp-3.0.0.1-win.zip file. For all existing users whatever the version of Sage X3 Automated…
  • Hotfix for regression discovered in VTWebServer 2.42.0

    A regression has been discovered in VTWebServer 2.42.0 whereby reconnection mode is not working as designed. The hotfix for this issue is available in VTWebServer 2.42.1.2 For those customers on VTWebServer 2.42.0, it is strongly recomended to upgrade…
  • Syracuse Server Hotfix 12.18.4.2 is now available

    This Hotfix fixes the issue " this._next is not a function " error when using the " X3 Users import " Entity. This is an issue present only in Syracuse 12.18.0 delivered with the release 2023 R1 (aka patch 33). You can download the hotfix file "Syracuse…
  • ALERT : Syracuse Server Hotfix 12.18.3.1 is available.

    Syracuse Server Hotfix 12.18.3.1 is available. This hotfix specifically addresses the following issue: Issue : "Cannot read properties of undefined (reading 'wsCall')" error when executing inbound SOAP Web Service call. Affected Version : Syracuse…
  • ALERT: Portuguese Legislation - Hotfix for inventory declarations - 2022 R4 (12.0.32)

    This hotfix makes the tag "ClosingStockValue" inactive for inventory declarations. Note that this information can be sent so this hotfix is not mandatory. Only customers that do not want to send the "ClosingStockValue" information should install the hotfix…
  • ALERT: Even better Runtime and AdxAdmin released for 2022 R4 (12.0.32)

    An updated runtime version 95.2.95 and it's correlated AdxAdmin 95.2.95 have just been released for 2022 R4 This runtime / adxadmin provides additional fixes for memory issues in the runtime 95.2.85 (delivered with 2022 R4) and also superceeds the previously…
  • ALERT: Updated Runtime and AdxAdmin released for 2022 R4 (12.0.32)

    An updated runtime version 95.2.93 and it's correlated AdxAdmin 95.2.93 have just been released for 2022 R4 This runtime / adxadmin fixes memory issues in the runtime 95.2.85 (delivered with 2022 R4) You can download these new versions from the UKI…
  • Alert : Error “GACTX: Variable non-existent” After applying 2022 R3

    After patching to 2022 R3 (V12 Patch 31) release Error "GACTX: Variable non-existent" may occur when clicking on a classic page. The issue occurs if the MAXSES1 or MAXSES2 user parameter values are not set to '0' in Parameters, Users, Users (GESAUS…
  • ALERT: Syracuse Server Hotfix 12.15.3.7 is available for V12

    Syracuse Server version 12.15.3.7 is now available This version addresses issues when using the Sage X3 Office Add-in (X3-280327) - Fields are not selectable in the filter tab - Using the Excel sort tool only sorts a single column, not the entire…
  • INFO: Syracuse Server 12.14.5.1 Hotfix

    With the delivery of Syracuse server version 12.14 delivered with Sage X3 version 2022 R1 / 12.0.29, you may have experienced an issue where it is no longer possible to save any text in plain text format when using the inbuilt Sage X3 text editor. …
  • INFO: Syracuse Server 12.13.4.2 Hotfix

    From the delivery of SyracuseServer 12.12 (delivered with 2021 R3 / 12.0.27), you may have experienced an issue with the number of decimals on quantities in the Purchasing and Sales business processes. If you experience this issue, please install this…
  • ALERT: Hotfix is available for the Runtime and Adxadmin component (94.1.14)

    - ONLY for 2021 R3 and 2021 R4 releases - ONLY if you use Java Bridge Server or VT Web Server Please install Runtime 94.1.14 and Adxadmin 94.1.14 to secure the communication between components. Runtime 94.1.14 Adxadmin 94.1.14 Before applying…
  • Alert : Hotfixes available for Patch Updates function (2021R2 and 2021R3)

    After completing a test update using the test updates option in the updates function ( Administration, Utilities, Update, Updates, Test Update) The update status will indicate “Success” even if there are errors in the update logs. This issue occurs…
  • ALERT - 2021 R1 (12.0.25) Issue updating Trade Name 2 on customer, supplier and BP screens. Hotfix is available

    A few customers on 2021 R1 (12.0.25) have reported below issues: Issue 1: If the field "Trade name 2" is empty, you can enter a text and save the customer record. But after saving, the field only contains the value "0". Issue 2: When the field…
  • ALERT - Critical issues in 2021R2 when PJM is deactivated, hotfixes are available

    Critical issues in 2021R2 when PJM is deactivated A huge development was released in 2021R2 to improve PJM performances. Many functions which can be linked to projects (sales, purchases etc...) were impacted despite all the manual and automated QA tests…
  • ALERT: Hotfix for Performance Index (AIOBENCH) for 2021 R2 (12.0.26)

    The Performance Index function (AIOBENCH) is a useful performance measurement tool available in Sage X3 and this feature was significantly improved in 2021 R2 (12.0.26) Unfortunatley these improvements have also introduced an unwanted change in the…
  • ALERT: X3 Mandatory Dimension Error for hidden/ displayed only dimension in 2021 R1 - HOTFIX Available

    In 2021 R1, users may experience issues when creating the sale invoices for the Mandatory Dimension for the displayed only or hidden dimensions. Details of the fix: The creation of a Sales invoice in GESSIH is possible without value in the line analytical…
  • ALERT : Hotfix MongoDB 4.0.18.84 is now available.

    MongoDB 4.0.18.84 hotfix is now released and available from our FTP Site This Hotfix addresses an issue with the Mongo 4.0 Installer when the Certificate Password contains a dollar-sign ($). The Installer displays the following error message: "Import…