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INFO: New content added in November 2022

New content added to the Sage X3 Knowledgebase. 

To improve the Sage X3 customer and partner support experience, we continuously update and add new content to the Sage X3 knowledgebase and Sage City.

  • The Sage X3 knowledge base includes articles and how-to guides
  • Sage City includes alerts, general information and helpful blog posts, so do join and subscribe so you are fully up to date 

We encourage all our customers and partners to visit the knowledge base at https://support.na.sage.com/selfservice

Here is a list of some of the new knowledge base content related to Sage X3 that was added in November 2022. Please use the search function if you are experiencing a specific issue, or use the article number to find the articles listed below.

Technical Articles

Article Title

Article Number 

When importing folder data, get an incorrect warning "Not enough space in drive" when using remote database

117691

Crystal Reports 2016 end of life

117764

Sort Fields not available in Excel export

115910

Workflow error "The following attachments cannot be attached to the workflow": Line too long

117522 

SEI: Excel Add-In is slow to display the login dialogue

117545

Error: Uncaught exception unable to verify the first certificate

117735

Migration procedures take an extended amount of time to complete

117761

ERROR displayed is "WMAUHSTD: Non-existent screen"

117519

ERROR "Could not allocate a new page for database" when importing an SVG into X3 V12 via SafeX3 Console

117693

Extra check when upgrading X3

117692

Latest Blog Posts 

Verifying LDAP connectivity with the Microsoft ldp tool

Performance tuning your Sage X3 system: X3 specific considerations

Performance tuning your Sage X3 system: Migration/Update

Performance tuning your Sage X3 system: X3 Technology Stack

2022R4 introduces support for Azure Elastic Pool Database - installation requires PowerShell 7.2

Other Useful Links

Link to the Sage X3 Landing Page 

Our Detailed Blog on Logging The 'Perfect' Support Case

Some Useful Links to "How to produce different log files for X3?"

Sage X3 Release Notes for all V12 Patches

Sage X3 Online Help 

Sage X3 Technical Help