We have been alerted by the R&D team that the mapping for "Product Setup Time Matrix" has not been installed correctly for 2021R2 (V12 P26) and 2021R3 (V12 P27)
This new functionality is unusable in these versions of X3.
FIX is Available:
To obtain the correct mappings, please download it from Sage FTP site using below link:
How to Apply:
You need to apply this mapping patch like a standard patch upgrade, using the classing patch integration function via: Development > Utilities > Patches > Patch Integration
If you have any problems downloading the file, please contact Sage X3 Customer Services team and refer to this alert.