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ALERT: **RESOLVED** Mysage Case Management Portal update **RESOLVED**

Latest Update as of 9AM 17/9/21  

The issue has now been resolved and the Case Management Portal is now available.  

We will no longer be monitoring the [email protected] mailbox.

 

Latest Update as of 12.10 PM:

  • An emergency release to fix the issue is currently being built

  • We have temporarily removed the Web2Case option from our Help Centre and have added a message to inform customers of the issue.

We will be monitoring the [email protected] mailbox for the remainder of the day and will update as soon as we have more Info regarding the resolution.