This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

INFO: New Technical content added to the Knowledgebase in August 2021

New technical content added to the Sage X3 Knowledgebase. 

To improve Sage X3 customers and partners' support experience, we continuously update and add new content to the Sage X3 Knowledgebase. The Knowledgebase includes articles as well as how-to guides.

We encourage all our customers and partners to visit the knowledge base at the search function if you are experiencing a specific issue.

Here is a list with shortcuts to some of the new Knowledgebase content related to the technical aspects of Sage X3 that has been added in August 2021 

Technical Articles

Article Title With Hyperlink

Article Number
Error: Alert - No Living Connections 112364

ERROR: "Error while installing SAFE_X3_SRVEDT_V2_EDT_DEFAULT service, server myServerName: NOK" when reconfiguring Print Server in X3 Console


Function SessionStates cannot disconnect sessions

Error: Solution file could not be retrieved from the server. Please check the server is reachable in the network.


Error: The patch has been cancelled (ACTION_GETPATCH VERSION)


MongoDB service does not autostart after upgrade to MongoDB 4.2


Latest Blog Posts

Test system Build Diary index

Test system Build Diary: 2021 R3 (V12 patch 27) Multi-Main (Application Cluster) installation

New feature in 2021 R3: Multiple print server instances

Illustrated guide to setting up a TEST server to use a MongoDB cluster

Other Useful Links

Sage X3 Release Notes

Sage X3 Online Help 

Sage X3 Technical Help

Please like this post and any other updates you have found useful on Sage City.