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Raheel

INFO: New content added to the Knowledgebase in February 2021

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New technical content added to the Sage X3 Knowledgebase. 

To improve Sage X3 customers and partners' support experience, we continuously update and add new content to the Sage X3 Knowledgebase. 

The Knowledgebase includes articles as well as how-to guides.

We encourage all our customers and partners to visit the knowledgebase at https://support.na.sage.com/selfservice and use the search function if you are experiencing a specific issue.

Here is a list with shortcuts to some of the new Knowledgebase content related to the technical aspects of Sage X3 that has been added in February 2021 

Technical Articles

Article Title With Hyperlink Article Number
Error: Connection to server failed: X3 engine error: [Microsoft][ODBC Driver 17 for SQL Server]MAX_PROVS: Error Locating <<masked>>/Instance Specified 109219
Error: Report Download to Excel - File corrupt and cannot be opened 109464
Error: ECONNRESET errors 109116
Error: Custom reports not working for LIVE folder only, give error ERR 504 coming from the edition server: Error induced by the print engine Crystal .NET 109195
ERROR: @X3.TRT/TABLEAUX$adx (25) Errore 76 : Errore SQL server [Microsoft] [SQL Server Native Client 11.0]Restricted data type attribute violation 109446
ERROR: "Function unknown" when validating a view with a complex SQL statement 109538
Error "Cannot read property 'toUpperCase' of undefined" when applying Sage X3 application patch 109171
Error: "The Sage Intelligence - Financial Reporting for Sage ERP X3 Enabling Dongle on this Workstation has expired Sage Intelligence  109294
Error: "The batch server is not active", "Process recovery not possible () (53000)" 109418
Issue during the installation of MongoDB for Sage X3 109196
Bad input XML parameters when using Web Services to Import data 109272
KO-Collations for master and tempdb databases are not compliant 109506
Batch Server Tasks fail with ECONNRESET errors 109315
Character encoding issue using WebServices to import accented characters 109095

Please like this post and any other updates you have found useful on Sage City.

*Community Hub is the new name for Sage City