This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

INFO: New content added to the Knowledgebase in December 2020

New content added to the Sage X3 Knowledgebase. 

To improve Sage X3 customers and partners' support experience, we are continuously updating and adding new content to the X3 Knowledgebase. 

The Knowledgebase includes articles as well as how-to guides.

We encourage all our customers and partners to visit the knowledgebase at https://support.na.sage.com/selfservice 

Here is a list with shortcuts to some of the new Knowledgebase content that has been added in December

Technical Articles

Error "The update failed with error: <Folder> The patch is already being integrated."
When pressing the "Apply update" button, the following error is displayed "The update failed with error: <Folder> The patch is already being integrated.

Error Create session error: X3 engine error: C_ACLA: error upon automatic object validation.
After restarting Syracuse, when logging into the LIVE folder are getting an error "Create session error: X3 engine error: C_ACLA: error upon automatic object validation."

What is the impact on X3 for Google Chrome changes to block mixed-content rendering and downloads?
Google is rolling out changes to the Google Chrome browser to block mixed-content rendering and mixed-content downloads starting in January 2021.

Error: "URI formats are not supported" message from SEI accessing Central Point Configurator
After logging on to the Sage Enterprise Intelligence (SEI) and attempting to access the Central Point Configurator via a URL path, the following error is seen on screen, and in the logfile CPConfiguratorClient log:- URI formats are not supported.

Finance Articles

Deleted payment preventing the closing of the period - Error $VERF_TMP PAYIS Entry that the batch task could not validate
When running the CLOPER the user encounters the error $VERF_TMP PAYIS PAY1234567 Entry that the batch task could not validate. 

Error "Display capacity of documents to generate has been exceeded."
When running the accruals function (CPTSVC), selecting the purchase accruals option in the criteria, the process failed and provided the error "Display capacity of documents to generate has been exceeded."

How to modify a debtor letter
A necessity has arisen for the customer to alter the text currently present on their debtor letters.

Automatic Matching (LETTRAUTO) - Can't find the 'by description field' Criteria
When using the Automatic matching function (LETTRAUTO), not all of the expected matching criteria is present, unable to locate 'by description field'.

Please like this post and any other updates you have found useful on Sage City.