Announcement!
This is a notification for product news or an alert. If you have a question, please start a new discussion

INFO: New content added to the Knowledgebase in November 2020

New content added to the Sage X3 Knowledgebase 

To help improve the support experience for Sage X3 customers and partners we are continuously updating and adding new content to the Sage X3 Knowledgebase. 

The Knowledgebase includes articles as well as how-to guides

Sage encourage all our customers and partners to visit the knowledgebase at https://support.na.sage.com/selfservice 

Here is a list of only some of the new Knowledgebase articles that have been added in November please browse the full articles for all the full details (note you can access these articles directly by clicking on the heading)

Article ID 107763 Error: Non-existent Label IB_FCY in Payment Entry GESPAY
DescriptionAfter validation of a Payment Entry type and subsequent Payment Entry an error similar to the following may occur: Error 39: Non-existent Label IB_FCY

Article ID 107877 -  How to adjust the order of a user's existing landing pages
Description
How can a user re-organise their display of landing pages within X3?

Article ID 107620  - Additional notes when upgrading to MongoDB 4.x
DescriptionAdditional notes on upgrading MongoDB

Article ID - 107850  Error "File not found" when uploading file
DescriptionWhen trying to attach a file using attachments, get error "file not found"

Article ID - 108003  ERROR "Application error" when trying to disconnect X3 users from within Sage
Description When I try to disconnect a user session (Development, Utilities, Verifications, System Monitor, Users) it gives an "Application Error" and does not kill the session

Article ID - 108004  Searching on sold-to column in left list of Sales Orders is very slow
Description - Slow performance searching in the sold to column in the left list

Article ID - 107672  Error: Not loaded. A runtime error occurred during the loading of the COM Add-in
Description - The Sage X3 Excel add-in installation completes but the add-in is not visible in Excel 

Article ID - 107786  Message: Process execution failed during install of component
Description - When installing any of the technology components you may see the message ‘process execution failed, continue anyway’

Please like this post if you have found this update useful.