ALERT: Unable to submit VAT Return: Start and End dates are not populating

Please note we have received a number of cases where customers have issues submitting VAT returns to HMRC.

VAT return start and end dates are not being populated.

The following X3 Versions/patch levels and Syracuse versions are affected.

  • V11 P14, Syracuse 11.20.1.2-0
  • V11 P12, Syracuse 11.14.15-0
  • V11 P15, Syracuse 11.19.1-0
  • V12
  • PU9

We are working to resolve this issue.

Parents
  • We have been informed by R&D that maintenances or hotfixes (depending on the patch or version your customer is on) will be made available to us tomorrow.

    Once received, it will be available for download from our FTP server as well as attached to the support case if you have raised one.

    We will keep you updated.

Reply
  • We have been informed by R&D that maintenances or hotfixes (depending on the patch or version your customer is on) will be made available to us tomorrow.

    Once received, it will be available for download from our FTP server as well as attached to the support case if you have raised one.

    We will keep you updated.

Children
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