Welcome to the latest instalment of the M&D round up! We have several new articles that you may find useful and some Handy Links to assist you.

News and Alerts

We have a new M&D X3 alert:

CRITICAL ALERT: X3 Manufacturing – Product Setup Time Matrix (Fix is available).

Updates

We are pleased to announce that Sage X3 Version 12 Patch 27 (2021 R3) is now available for download. You can find links for the latest patches, for all versions here.

Please take a look at the Release Notes  for Sage X3 Version 12 Patch 27 (2021 R3) for full details.

In summary, the new Manufacturing and Distribution features are as follows:

• Behavior harmonization on sales document type.
• Container management: response time improvement.
• Purchase Shipment: response time improvement.
• The new Sage X3 Automated Data Collection for distribution: Count, Transfers. And License plate number transactions.
• NPI: Manage production of prototypes.

Sage University has a learning package available for the new features.

Sage X3 – What’s New in V12.0.27 & Cloud August 2021

V11 Extended Support

V11 is in "Standard" phase Support.  The next phase is the "Extended" phase and will take effect 3rd January 2022  (see KB article Id 105518 "Sage X3 Lifecycle Policy" for more details)

Latest M&D KBs

• KB112392 – Sales Order: SOQSEQ “Variable Non-existent” when drilling from Sales Order to delivery, then selecting the Line Status.
• KB112590 – Cost Calculation screen (CALCSTSTD) not displaying fields correctly.
• KB111467 – Unable to Unblock Matching Error.
• KB111847 – General Ledger Detail & Condensed Report commas are missing in version 2019 for amounts greater than 9,999,999.99
• KB112409 – How to find the details of a left list from a function.
• KB112412 – How to enable/disable Delete button on nan invoice (purchase or sales)
• KB112408 – How to find the screen used by a function.
• KB112410 – How to add a description the left list of Dimension Defaults (GESCDE)
• KB112277 – MRP Replanning does not plan works orders

Handy Links

To improve Sage X3 customers and partners' support experience, we continuously update and add new content to the Sage X3 Knowledgebase. The Knowledgebase includes articles as well as how-to guides.

We encourage all our customers and partners to visit the knowledge base at  https://support.na.sage.com/selfservice. Use the search function if you are experiencing a specific issue.

Please view  Sage X3 Product Lifecycle Policy

Check out the Sage X3 (U.K. & Ireland) - Support and Training video playlist on YouTube. 

If you haven’t checked lately, we also have courses on Sage U, that start from 1 hour ‘Lunch and Learn’ sessions, role based training for users and Expert level courses.

Sage X3 Support: Where can I go to find out stuff? Blog post – If you are new to the X3 world or just need a handy reminder of all the support avenues available, then this is for you!

Sage X3 Latest Patches - Visit this forum discussion to ensure you are on the latest patch level, with the correct technology component version.

UKI X3 Support Handbooks - download the Customer/Partner Support handbook.

Please leave a comment below to let us know if there are any specific topics you would like to see covered – we will do our best to accommodate requests!

For the latest updates, from the Sage X3 M&D Support in UKI, keep an eye out for the next edition of the M&D Round-Up.