Welcome to the second instalment of the M&D round up! We have a number of new articles that you may find useful and some Handy Links to assist you.

Latest M&D KBs

• KB109766 – MRP performance Issues
• KB109769 – Report UK-INTRASTATS is blank
• KB109820 – Incorrect quantity on Purchase Invoices due to incorrect decimal places
• KB109426 – Sales Price Search FUNVENSPSL can only perform one search one time
• KB109173 – New Product Design
• KB109225 – Sales Order Hold Status
• KB109586 – How to change the Stock Transaction field to default to Yes/No on Sales Invoices
• KB109770 – Can you re-open a closed Purchase Order at the last stage of signature approval and still trigger the signature workflow once the order has been re-opened?
• KB109644 – Sales Credit Note for VAT amount only and process to correct a posted invoice
• KB108824 – What happens when a Sales order credit hold is released?
• KB108828 – How to Close a line on a Sales order
• KB108830 – Service Request get the message “Stock issues not recorded. Closure refused”
• KB108825 - • Missing BRI messages appear in French: Le cours calculé est égal à 0 or Cours Devise Inexistant
• KB108907 – Shipment linked to a Service Request get the message “Error reading the warranty voucher site”
• KB108908 – Setting the Customer stat to pick up the customer type in Customer Relations
• KB108910 – Service Response get the Message “The entered value doesn’t correspond to a customer service user”
• KB108912 – Select more than one Service Request in Sales Invoice and get message “A single request for service per invoice”
• KB108913 – Raising a Sales order with a Service request Service get the message “The date of subscription must be before the end date.”
• KB109337 – When using intercompany the resulting Purchase Invoice does not have any Unit, quantity or price on the lines
• KB109709 – AMATCST(X): Index incorrect error in STKVALREG when posting a Purchase invoice

Handy Links

Check out the Sage X3 (U.K. & Ireland) - Support and Training video playlist on YouTube. 

If you haven’t checked lately, we also have courses on Sage U, that range from 1 hour ‘Lunch and Learn’ sessions,  role based training for users and Expert level courses.

Sage X3 Release Training is now available for V12.0.25 and cloud February 2021 What's New in V12 courses can be found on Sage University for each of the Modules (Financials, Distribution, Manufacturing, Technical) https://sageu.csod.com

Sage X3 Support: Where can I go to find out stuff? Blog post – If you are new to the X3 world or just need a handy reminder of all the support avenues available, then this is for you!

Patchfinder Tool

For any Business Partners, please do remember we have the Patchfinder tool available to you. There are now 2 versions of this tool, one for up to and including V11, and a new tool for V12 (recently updated for 2021 R1). Please sign into the knowledge base to see the full KB article here.

Please leave a comment below to let us know if there are any specific topics you would like to see covered – we will do our best to accommodate requests!

For the latest updates, from the Sage X3 M&D Support in UKI, keep an eye out for the next edition of the M&D Round-Up.