Sage X3 UK Support & Insights

Hi Guys,  So following on from our recent blog post on Reports in the General Accounting prints/group, we will be continuing in the series with the Fixed assets reports.  This can be located as below: Take a look at the table below, sho...

Welcome back! With the release of 2021R3 (V12P27) last month, we are going to be using this edition to take a look at what’s new and the latest changes to the existing functionality for finance. Back in 2021R2 (V12P26), the prepayment invoice m...

I thought it would be nice for the Sage Support team to share some of our Test system "Build Diaries" with you.  This blog article will act as an index to the one’s we publish; so you can easily find any that interest you. What is a "Build...

Last Updated: 19th August 2021 Return to Index page: Test system Build Diary index What is a "Build Diary" A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems.  Build diaries cou...

I thought it may be useful to discuss some more about this new feature in 2021 R3The eagle eyed amongst you may have noticed the 2021 R3 release notes describing a new feature "Multi print server instances"  There is further documentat...

OK, so you woke up this morning and decided you wanted to do some testing with Sage X3 using a MongoDB cluster but not sure how to do it?   If this is true for you, then it’s lucky you found this article as I am going to describe how ...

Have you ever wondered where to look for a report? Which report to run? Or what each report code means… Wonder no more! In this Blog series we will be showing you how to run a report, where you can find your reports and which report codes to u...

Sage X3 Development team are always seeking to streamline and improve Sage X3 efficiency and performance where possible.  To this end, there are improvements in the way clustered indexes are managed introduced in 2021 R1 release, to help with pe...

Welcome to the latest instalment of the M&D round up! We have several new articles that you may find useful and some Handy Links to assist you. News and Alerts We have a new M&D X3 alert: ALERT – Changes coming to Sage Knowledgebase for...

If you want to setup additional Syracuse nodes and form a Syracuse cluster, then I hope you will find these notes useful.  Generally this requirement is due to the number of users and the type of workload, or you may want to provide high availab...

This blog assumes that you are familiar with purchase orders and stock. It describes different scenarios where you would use the Purchase Returns functionality. 1.  Return (non-QC, in stock status A, return from the GRN)     &nbsp...

Welcome back to the latest instalment of the Finance Round-Up blog! Have you ever raised a support case looking for information on how to run specific functions or processes? The likelihood is you were advised to attend a particular course from our o...

There have been several issues raised recently whereby user sessions are giving intermittent "Fatal error" messages or are timing out even though the users are still working within Sage X3.   Some of these sorts of issues can be technical, ...

Welcome back to the latest edition of the Finance Round-Up blog! NEWS AND ALERTS There have been a couple of significant announcements in this past month; from the HMRC Header Change – which impacts all customers using the Sage X3 MTD feature,...

In the Anglo-Saxon accounting environment, parameter STO/ACC/ACCIFA (Accounting Interface) should never be set to Yes (2); if we are using stock accounting, it should be set to Yes (auto deletion) (3). If we set this parameter to Yes, we will get e...

Hello and welcome to this post on using control tables in Sage X3 to validate email addresses. After investigating a support case around this functionality, I think it is a great underused feature that you can implement to help with validation. You c...

Welcome to the latest instalment of the M&D round up! We have several new articles that you may find useful and some Handy Links to assist you. News and Alerts We have a new M&D X3 alert: ALERT – Critical issues in 2021R2 when PJM is de...

This article assumes that you are familiar with developing Crystal Reports in a Sage X3 environment – if you’re not familiar with the process, we’d recommend that you sign up for the SageU Course called “X3 – S...

Welcome to my blog post with some useful information on SQL Server collations  The Sage X3 Version 12 Prerequisites for Microsoft® Windows - Microsoft® SQL Server 2016/2017/2019 have recently been updated to include the requirement to us...

Welcome to the latest instalment of the M&D round up! We have several new articles that you may find useful and some Handy Links to assist you. Updates Hopefully, you are all aware that Sage X3 Version 12 Patch 26 (2021 R2) is now available. &nbs...

Do you want to reduce the time taken to export and import a folder from the Safe X3 Console ? If yes, then read on! From Version 2.46 of the X3 Console you can utilise a native SQL Bulk Copy Program (BCP) feature. This allows faster download of data...

Welcome to the latest instalment of the M&D round up! We have several new articles that you may find useful and some Handy Links to assist you. Updates Firstly, although there are no functional updates this time, it is worth noting that there are...

Welcome back to the latest instalment of the Finance Round-Up! We have put together the usual list of new Knowledgebase articles, blogs and videos. However, given the volume of MTD specific content and news, we will be using this edition to focus on ...

It is that time of the month again. You have a VAT submission deadline looming and you are finally ready to process your VAT return, but you have encountered a problem with your submission.  You are probably thinking this is the worst-case scena...

You are running a Web Service, but it is not behaving as you expect.  How can you turn on Engine Tracing and/or Timing trace to investigate further?The first thing to say is that you may be able to gain valuable information by enabling the Syrac...