Sage X3 UK Support & Insights

I recently encountered an issue where we were experiencing connection issues to a new LDAPS server (LDAP over SSL). The connection all worked ok when using LDAP (the unsecured version of the Lightweight Directory Access Protocol). In this blog, ...

This blog article has links from which you can access the individual session materials, for the topics presented on the day: X3 BP Day Sage BP Landing Page (Martin Vickers) Link to the Page: Sage BP Landing Page  X3 BP Day ALOGSUP Blog (L...

Updated: 15 November 2022  This document is the top-level index page linking to a series of sub-documents, all covering the overall topic “Performance tuning your Sage X3 system”.   My ambition is for these documents combin...

Updated: 15 November 2022 Back to Index Please note this document and all other documents it links to are living documents so will evolve over time as new things are discovered, new functionality is provided, best practises adjusted and/or when I get...

Updated: 15 November 2022 Back to Index Please note this document and all other documents it links to are living documents so will evolve over time as new things are discovered, new functionality is provided, best practises adjusted and/or when I get...

One of the New Features introduced in 2022R4 is its support for Azure Elastic Pool Database. This has necessitated the installation and configuration of Powershell 7.2 during the Console configuration process.  This change means that a...

I thought it would be nice for the Sage Support team to share some of our Test system "Build Diaries" with you.  This blog article will act as an index to the one’s we publish; so you can easily find any that interest you. What is a "Build...

Last Updated: 26th October 2022 Return to Index page: Test system Build Diary index What is a ”Build Diary” A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems.  Buil...

Sage Business partners can request X3 source code files by completing a source code request form and attaching it to the case.Please mention the reason for the request clearly in the case summary. A support team consultant will review the reques...

Updated: 18 October 2022 Back to Index Please note this document and all other documents it links to are living documents so will evolve over time as new things are discovered, new functionality is provided, best practises adjusted and/or when I get ...

Updated: 18 October 2022 Back to Index Please note this document and all other documents it links to are living documents so will evolve over time as new things are discovered, new functionality is provided, best practises adjusted and/or when I get ...

Updated: 18 October 2022 Back to Index Please note this document and all other documents it links to are living documents so will evolve over time as new things are discovered, new functionality is provided, best practises adjusted and/or when I get ...

Updated: 18 October 2022 Back to Index Please note this document and all other documents it links to are living documents so will evolve over time as new things are discovered, new functionality is provided, best practises adjusted and/or when I get ...

This blog article has links from which you can access the individual session materials, for the topics presented on the day:    Support Update  (Mike Shaw) www.sagecity.com/.../4300.02-_2D00_-Support-update.pdf     ...

Updated: 08 September 2022 Back to Index Please note this document and all other documents it links to are living documents so will evolve over time as new things are discovered, new functionality is provided, best practises adjusted and/or when I ge...

Updated: 19 August 2022 Back to Index Please note this document and all other documents it links to are living documents so will evolve over time as new things are discovered, new functionality is provided, best practises adjusted and/or when I get t...

Updated: 19 August 2022 Back to Index Please note this document and all other documents it links to are living documents so will evolve over time as new things are discovered, new functionality is provided, best practises adjusted and/or when I get t...

Updated: 19 August 2022 Back to Index Please note this document and all other documents it links to are living documents so will evolve over time as new things are discovered, new functionality is provided, best practises adjusted and/or when I get t...

Last Updated: 5th October 2022  Return to Index page What is a ”Build Diary” A Build Diary simply describes the steps taken by Sage Support to perform a task or tasks on our internal test systems.  Build diaries could be created...

You are running a report from Sage X3, but it is not behaving as you expect.  What debugging or tracing is available to help investigate further?   I should say first that much of my discussions in this article are covered in the onlin...

One of the New Features in 2022R2 is the ability to configure Workflows to use the Notification Server mechanism rather than the Legacy Email Service, meladx. The Notification Server options provides an email client for Sage X3 that in...

LDAP can be used for more than just managing the Passwords for X3 Users, it can also be used to create X3 Users, and their associated Classic Users at the Folder level. "How can this be?", you ask. Let's start with what information we have in the LDA...

You may have created some custom views in your Sage X3 system but are finding them slow to execute.   The first step in diagnosing poorly performing SQL is often checking the SQL execution plan, but how can you do this with Sage X3 custom v...

You have just completed your Syracuse installation and have handed over to the users, so you can relax and move onto the next task, right?   It's not always that easy and after a few days, users suddenly start complaining about odd messages...

Updated: 22 June 2022 Back to Index Please note this document and all other documents it links to are living documents so will evolve over time as new things are discovered, new functionality is provided, best practises adjusted and/or when I get tim...