Sage Accounts production

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I'm having a problem creating the pdf of the company accounts in Sage Accounts Production.  I can create the full accounts but when I try and create the companies house accounts it says sorry we're experiencing a technical problem.  I've tried in two different browsers (Chrome and edge) and my partner has tried through her computer with no luck.  It has been like this since last Friday.  I can't get through to the help desk as they're engaged - is this going to be resolved soon?

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    SUGGESTED

    Hi Katharine,

    Thanks for using Sage City, and apologies for the delay in my reply.

    There are a few possible causes for this incluing incorrect characters in data entry windows, maybe copied and pasted from another document. I would recommend contacting Technical support by phone to resolve, they're available on 0191 479 5999.

    Regards

    Andy

    Sage UKI

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  • 0
    SUGGESTED

    Hi Katharine,

    Thanks for using Sage City, and apologies for the delay in my reply.

    There are a few possible causes for this incluing incorrect characters in data entry windows, maybe copied and pasted from another document. I would recommend contacting Technical support by phone to resolve, they're available on 0191 479 5999.

    Regards

    Andy

    Sage UKI

Children
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