Sage Payroll Ireland

Hi there, I have come across a few scenario's where an Employee that has left the company - worked elsewhere and re-joined the company - Essentially, can you spread any light on the following: Employee Leaves in current tax year, works elsewhere…

I have just signed up with Sage payroll and trying to download RPN data from ROS. However I realise, I only can see partial data retrieved from ROS. Expected: 1. I have two employment for current year, one is ceased and other one is active. 2. When…

Hi, When trying to check for RPNs the following warning is appearing: "Invalid PPSN and Employment ID Combination, employment already exists for the specified details". We have run a data validation check which is returning zero issues, and…

From time to time, there may be downtime on ROS. When this happens, it can impact your Sage Payroll software and you may not be able to make a submission or retrieve RPNs. To keep you informed, we've put together an article where we keep you up to…

Hello, I was on the online chat and sent emails to Sage Support in relation to an issue I have with my ROS certificate not being validated or found. See the error below when I try to request RPN's. I am running the latest version of Micropay 22…

When trying to import the RPN, i get the following message Invalid ppsn and employment Id combination employment already exists for specified details Can anyone help me with this? Sarah

Here is a list of the most commonly asked questions from our customers recently: When submitting payroll to bank it has to be the day before you pay the employee. Can the pay date and the EMT date be different? The date in the calendar needs to…

Having an issue once you have retrieved RPNs. it seems Sage not have added any reporting function to show anything other then successful. Previous versions of Sage when importing Tax Certificates you got a option to look at - People on the file and successful…

Hello everyone! I'm facing the following problem: I can successfully retrieve my RPN from ROS. But when I'm to process payroll pay (or when I check employee's details) I notice all credits are at zero, and UCS rate bands is just 8%. Like it's really…

Hi We are experiencing an intermittent issue when trying to Retrieve RPN's. The Log on to Revenue step completes but the Check Request step fails with the following error: We have not been able to complete your RPN Request for the following reasons…

If you’re experiencing an issue with retrieving RPNs and Sage Payroll not being able to see your ROS certificate, this is quite common. To resolve this you can download and install the new ‘ Sage Payroll v21.3 / v22.0 (2019 full install / 2018 year…