After finishing month payroll when I try to submit the FPS two employees are missing from the list and the Total Employee box is only showing 1 instead of 3.

  • Hi,

    Thanks for using Sage City. I'm really sorry your query wasn't picked up at the time of posting.

    However, in case any other users have this issue, there could be a number of things that we'd need to check on. Make sure all the employees have been updated for their pay period ad make sure you're submitting the FPS for groups of employees in the same period.

    Also double check the employee isn't on hold for any reason.

    Kind regards,

    Sage UKI