Payroll update

I am being told I do not have access to download the year end update.  What could be the reason

  • Hi Sue,

    Thanks for using Sage City. I'm really sorry your query wasn't picked up and replied to. 

    You've more than likely resolved your query now but in case any other users get this issue in future, we'd need the full, exact error you're getting so we can investigate further. 

    Kind regards,

    Sage UKI