Payroll year end

Hi 

iam being prompted to update payroll when i log in,i then do the update and it confirms its been done but when i log back it iam still running the same version.

Please help??

 

Also on what week do i run year end 52??

  • Hi,

    Thanks for using Sage City. Apologies for the late reply to this. We changed over Sage City and some queries were missed by mistake.

    We'd have to double check the full version number you were currently running to see if it had updated as sometimes the prompt can appear in error. 

    In regards to your year end query, you can run that after you've updated the final pay period. 

    If this has answered your question please click More > Verify Answer.

    Kind regards,

    Sean,
    Sage UKI