Hi ,

Thanks for using Sage City.

Apologies for any delay in responding to your query.

If this is logging into Online Payslips (SageHR) you/they will need to contact our HR team regarding payslips, they are available 9-5 Monday to Friday via chat and the help centre for this is at the following link ;

Sage HR Knowledge Base

You can also view more guides available on our help centre here;

help.accounting.sage.com/.../Home.html

Regards,
Rob
Sage UKI