Hi Jonathan,

You can check the rates or contributions that your employees are paying when you run the pay run.

Click here to view our help guide on this and let me know if you need any further help.

Regards,
Adam
Sage UKI

Thanks for this but the contribution rates are correct. I think what has happened is that as we did not start using Cloud payroll until Month 4 Payroll has calculated the pension contributions for the year based on 9 months whereas the previous 3 months were paid (and correctly calculated), using the old software based Payroll.

 I cannot seem to find a way to correct the actual amounts due each month which is different from the % contribution which is correct.

 Can you help as currently both he employer and employee are paying more each month than the basic amount of contribution percentage.

 Many thanks.

Hi Jonathan,

The likely reason will be the earnings basis selected for this pension.

If the scheme is set up with Pensionable pay selected, then more contributions would result as all of the salary would be factored into the pension calculation.

Generally, NEST use qualifying earnings and therefore the contributions would be lower.

Feel free to give us a call and we'll be happy to get to the bottom of this with you.

Regards,
Adam
Sage UKI

Thanks Adam. What's the best number to get you on?

Hi Jonathan,

Please click here to view the different ways of getting in touch!

Regards,
Adam
Sage UKI

Hi Jonathan,

Please click here to view the different ways of getting in touch!

Regards,
Adam
Sage UKI