• Reversed Direct Debit

    One of my suppliers processed a direct debit in error and immediately reversed it. This is showing as 2 payments on my banking feed, one going out and one going in for the same amount. How do I reconcile these two as naturally I don't have a credit note…
  • product_and_services_list

    Evening all I am updating the products and services list and when importing, after eliminating the minor errors I made, I am getting the following There was a problem with your import Oops! The following errors have occurred: Cell A33…
  • Sage Business Cloud Accounting - New reports

    Has anyone else noticed that the new reporting option throws up lots of errors when producing sub reports from the P&L or Balance Sheet. When you run a report it can bring up duplicate entries. I have contacted Sage on three occasions about this but had…
  • 'The data you sent could not be processed.' error

    Hi ! I'm tryng to create a connector, but when I try to get an access token I get this error message : { '$severity': 'error', '$dataCode': 'DataParsingError', '$message': 'The data you sent could not be processed.', '$source': 'Proxy' } Did someone…
  • Quotation to Invoice

    Hi All We have manually created and issued a couple of Invoices on Sage One before realising that there were Quotations available to Create the Invoice from. Is there a way of allocating these Quotes as won without creating another invoice? This is…
  • Bank Feed

    Hi, We're having trouble connecting our bank feed. We had it connected a year or so ago but there was a technical issue and it disconnected. We've since tried to re-connect by selecting our bank and account type, but upon clicking continue on the…
  • Help! I've messed up the invoice template!

    I wanted to add more room to my description field in the invoice template and have now would up with too many lines resulting in the template going over 2 pages. How do I remove lines/data fields from my description? I've deleted the data fields but am…