Unable to save and email invoice.

Hi,

For some reason, I am unable to send and email (or just save) an invoice I have created.

I have tried voiding and creating a new invoice and this also has the same issue. 

When you press any of the action buttons i.e.save and email, it does absolutely nothing.

Have tried multiple browsers and even a different computer and this also has no effect.

I've now recreated the invoice multiple times and it still doesn't allow me to send / save / print / preview.

Can anyone assist?

Many thanks,

Jonathan

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  • 0

    Hi Jonathan! 

    Thanks for using Sage City.

    I'm sorry to hear you're having some trouble with invoices. Can you please attempt to clear your web browsing data (cookies + cache) and then try processing again? If you are still having trouble saving your invoices I suggest speaking with our technical team who can support you further. 

    You can speak to our support team here >

    I hope this helps! 

    Thanks,

    Dane
    Sage UKI

Reply
  • 0

    Hi Jonathan! 

    Thanks for using Sage City.

    I'm sorry to hear you're having some trouble with invoices. Can you please attempt to clear your web browsing data (cookies + cache) and then try processing again? If you are still having trouble saving your invoices I suggest speaking with our technical team who can support you further. 

    You can speak to our support team here >

    I hope this helps! 

    Thanks,

    Dane
    Sage UKI

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