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Luke Probert

Issue logging in / Setting up account

Posted By

Hello, Wondering if someone can help ASAP?

I am an AAT student doing my 'Using accounting software' module as part of my level 2 AAT and require access to sage in order to study but I'm facing issues logging in / setting up my account. 

When attempting to log in I type in my email and password just fine but when i click log in I am faced with the below  

This page isn’t working

accounts-extra.sageone.com redirected you too many times.

I have tried everything to fix this and have also tried 2 different browsers and 3 different computers as well as my phone and am faced with the same error message so I think this is an issue with the sage website or my account itself rather than an issue with my devices. 

Is anyone able to help with this please as I urgently need to access sage?!

  • 0

    Hi Luke, 

    Thanks for using Sage City. 

    I'm sorry to hear you're having trouble setting up your account. As you are a student, you first need to ensure you have signed up correctly via this link >. I would also try clearing your browsing data (cookies + cache). 

    If you are still having issues logging in at this point, you may need to contact our technical support team here >

    If this has answered your question, please click More > Verify Answer. 

    Regards,

    Dane
    Sage UKI

*Community Hub is the new name for Sage City