• 30 days from invoice month

    Good morning I'm very new to this, so please bear with me! We invoice based on 30 days from end of month. I have changed the settings (record and transactions settings) to End of new month (net monthly), but when I run the aged debtors report/ breakdown…
  • Commodity Codes in Sage Accounting

    Is there a way in Sage Accounting (Not Sage 50) to put commodity codes on products so that they are automatically pulled through when invoicing out? Same question regarding product weight. This would save a heck of a lot of time if it were available…
  • Product Item Code and Report

    Hi, does anyone know if the Product Item Code field is still the key field for the Sales Revenue Product & Services Report. If you amended the Product Item Code, you would create two entries, original and amended for that item code in the Sales Revenue…
  • Help downgrading my account

    I originally took out a Sage Account Plus subscription but the monthly cost is just far too high given I don't use any of the features and the basic plan would be more than enough. I know I can't downgrade What should I do in order to extract information…
  • Correct duplicate payment already included on VAT return

    I have just realised that I recorded a payment to a supplier twice in error last September, it has already been included in my last VAT return and I have no idea how to delete it/correct it. Any help or suggestions would be appreciated.
  • bank feed clear up

    Hi, On our bank feed I have a lot paid in from GPUK LLP which is card payment company. I can not create a bank rule to manage this as I need to make a transfer from Cash account and Cash account if not an option from transfer from. Could anyone help…
  • Demo or Test Environment

    Hi All, Is there a test company or demo environment for Sage Business cloud accounting? Thanks, Paul
  • Trial Balance with ALL codes including zero balances

    Dear Forum, I create my management accounts by mapping a trial balance into Excel. For this to work consistently without having to change excel formulae each month I need the same lines to be reproduced in the Trial Balance each month. I therefore plan…
  • Sage Business Cloud Accounting - New reports

    Has anyone else noticed that the new reporting option throws up lots of errors when producing sub reports from the P&L or Balance Sheet. When you run a report it can bring up duplicate entries. I have contacted Sage on three occasions about this but had…
  • Recurring entries

    I've just switched to the Cloud product from Sage 50. I used to run recurring entries for my regular bank account payments and receipts. Is there an equivalent in Sage Cloud or a workaround? Unfortunately my main bank doesn't connect for the automatic…
  • Issue logging in / Setting up account

    Hello, Wondering if someone can help ASAP? I am an AAT student doing my 'Using accounting software' module as part of my level 2 AAT and require access to sage in order to study but I'm facing issues logging in / setting up my account. When attempting…
  • Help With Accounts Start Date?

    Good evening everyone. I'm currently studying for my AAT level 2, specifically the Using Accounting Software module, where I am using Sage Business cloud for my practice and booked assessment. Unfortunately there is a particularly annoying issue I…
  • Posting of Foreign Currency transactions

    Hello, I have a number of EUR suppliers whom i pay from GBP account. So I use the GBP account to pay supplier invoices that are entered In Sage in EUR. In Bank feeds the transaction will appear still in the amount of EUR i.e. 602 EUR but the actual…
  • Sage Business Cloud Accounting v Sage 50 Cloud Accounts

    Hi, Currently have Sage 50 Cloud Accounts, needed it for Multi Company and a few other options but now want to split it up due to one company changing their business management software to cloud based. The Software management company have said it would…
  • Missing Invoice Number

    I have an Invoice Number missing from my sequence of Invoices. Invoice SI-5232 cannot be found even when I extend the search period. Is there a way to search to see whether this number does actually apply to a live invoice?
  • Customer deposits

    For a wedding catering & hire business, we quote a customer sometimes 18-24 months before the event and a deposit is required to secure the date before the full final package is known. At the moment, I am generating a deposit request from outside Sage…
  • Download Button on Invoices - Now Saving - How can i change back to opening

    Hi i accidentally clicked the 'download' action button when downloading an invoice and since then all invoices are downloaded instead of opening in adobe reader. I assume the 'always' do this action was clicked. ive search the internet and here but…
  • Automate Customer account

    Hi All, We are a small UK SME running Sage one/accounting, and i am looking to automate a lot of our account setups and would like to know if anyone else has been successful. an example would be, I would like to send a new client a digital account…
  • DRC VAT

    Does anyone know how you apply the VAT when you are on Cash accounting and operate the DRC VAT scheme in construction. If you accept a payment on account from a customer but you have yet to invoice them, how do you apply the VAT, is it still the normal…
  • Reference Field on Quote and Invoice is not long enough

    The reference field on the quote and invoice on Sage BCA is not long enough to give a decent description sometimes. Also, when I prepare a quote, I usually put my customers' PO numbers in the reference box meaning the brief description I entered needs…
  • Delay in the Incoming Bank Transactions

    Hi How come it takes over a day, sometimes 2 for Bank Transfers to appear in the Bank Transactions feed. It if appears on the bank statement surely it should appear in Sage?? It is annoying because it means you have to wait 2 days before you can reconcile…
  • Lost transaction.

    Made a cash deposit at the bank. Transaction showed in 'Banking'. Went to match the relevant invoices to the transaction. I'd recorded an invoice amount incorrectly so the total of the invoices didn't match the total deposit at the bank. Came…
  • Paypal Working Capital loan

    Hi Sage city! I want to know that which category and Nominal code does PayPal Working Capital Loan belong in sale business cloud.
  • Sub account

    Hi Sage city! I want to know, How do I create a sub-account in sage online?
  • New customer problem

    Hi. I have signed up today and thought I was doing OK. But somewhere I have messed everything up. Is it possible to reset everything to zero so that I can start again? Thanks