• Old unreconciled transactions

    I'm hoping somebody can help me here. I have some old transactions that haven't been included on previous bank recs undertaken by somebody else. However, these transactions have been included in VAT returns. I have no idea how they've managed to reconcile…
  • Bank has paid me compensation - how do I record it?

    HSBC has paid £50.00 into our bank account as compensation for an issue with their service. How do I show that as an incoming bank transaction in Sage?
  • Record expenses reimbursement

    Hi all, How do you record a reimbursement on expenses paid from a personal bank account? I have a personal bank account, so I've created a transfer, but then reconciliations are a mess. Do I set up my self as a supplier and create an invoice? Im grateful…
  • Payments Made to wrong Bank account

    Hi there, I have a client who has 2 bank accounts - they entered ALL of their deposits in the First account, and they should have gone to the other account. I can't reconcile anything. Now I tried GJE to pull those deposits to the other Bank account…
  • Reconciliation Opening Balance off

    Hi, A few months ago I had to edit some transactions from several previous reconciliations. I removed them from the reconciliations, deleted them and entered them as new transactions. Then I included them on my current reconciliation since the opening…
  • Bank Reconciliation - Ticks not altering difference

    Firstly forgive me if I am asking a stupid question. I have recently been asked to 'tidy' a badly administered set of books for a client using Sage Accounting (Cloud). I am also new to Sage. The bank account on the systems has (as far as I am aware…
  • Duplicate Bank Feed Entries should not occur - bad design

    It should not have been necessary to contact support if the program was better designed - the problem is bank feeds where when there is a Bank Transfer between two accounts the bank feed allows both transactions to be recorded creating a duplicate entry…
  • Foreign Currency Bank Transfer

    Error message when trying to post a bank transfer from NZD bank accont to GBP Bank account " one or more of the accounts used in this transfer has no exchange rate to base currency"
  • Lost transaction.

    Made a cash deposit at the bank. Transaction showed in 'Banking'. Went to match the relevant invoices to the transaction. I'd recorded an invoice amount incorrectly so the total of the invoices didn't match the total deposit at the bank. Came…
  • Bank reconciliation resetting when switching pages- new bug?

    I'm just trying to complete my September bank reconciliation, the transaction list spans over a number of pages. For some reason, if I switch between pages it loses all the ticks on the page i had just been working on. This never used to be an issue,…
  • How do you change the statement end date on a finished bank reconciliation?

    The selection of transactions is all correct on my latest reconciliation but I've selected the wrong date. Can I change this?
  • Newly VAT registered..... HELP!

    I have been using Sage for the past 5 years for our business but literally only using the invoicing and recording payments features. I have never linked our bank up or anything and now we have gone VAT registered from May 1st. I believe I need to set…
  • Bank Rec question!

    So sat stressed out of my mind doing the recs month by month for EOY. Came to August and have managed to somehow set the date for Aug 2020 without realising. So now my bank rec screen looks like this Statement Date Reconciled By Reference…
  • Banking Feeds

    I keep trying to download new transactions from my BarclayCard to my Sage via the Banking feeds section, and the screen just says 'downloading transactions' and it goes on and on for literally minutes. Also, my balances and bank balances on my other feeds…
  • Bank Feed & Bank Account Balance don't match

    Hi, I have been using sage accounting since setting my business up in Oct last year. Its been a very busy few months so have only just managed to catch up on matching all my bank feed entries, with items in sage, payments, invoices etc. So I have now…
  • Bank Unreconciled Transactions

    My Bank Unreconciled Transactions enquiry show a large number of transactions, however, when I go to my Bank Account and review, there are no transactions to reconcile. Consequently, I have a large negative balance on my bank account, according to Sage…
  • Sage one - How do I import bank transactions after connecting to my bank?

    In Sage One (Accounting) online I have connected the bank account, and new transactions are showing. I used to import them through an OFX file downloaded from the bank, then use 'Import Statement' as on this page: Sage Help . Now I have connected my…