Hi ,

Thanks for using Sage City.

Apologies for any delay in responding to your query.

In this scenario you would need to amend the quote, you can mark a quote as "declined" which would serve the same purpose as marking it as 'lost' you can find a guide on this at the following link;

Convert or decline a quote or estimate (sbc-staging.com)

You can also view more guides available on our help centre here;

help.accounting.sage.com/.../Home.html

Regards,
Rob
Sage UKI

Hi ,

Thanks for using Sage City.

Apologies for any delay in responding to your query.

In this scenario you would need to amend the quote, you can mark a quote as "declined" which would serve the same purpose as marking it as 'lost' you can find a guide on this at the following link;

Convert or decline a quote or estimate (sbc-staging.com)

You can also view more guides available on our help centre here;

help.accounting.sage.com/.../Home.html

Regards,
Rob
Sage UKI