Hi Robert,

Can you try to delete the failed CIS Report and then attempt to run a new one? That should resolve the problem.

Many thanks,

Anth

Sage UKI

Hi.

Thanks for getting back to me, unfortunately I have tried this several times and it keeps failing to generate. It pops up saying it's taking longer than usual and a draft will be generated, but then it fails. I am at work just now, but will try again this afternoon. Perhaps server was just busy perhaps?

Hi Robert,

Thanks for your response.

It sounds like the Technical Support Team would be best placed to pick this up with you. Can you please get in touch via this link so that we can provide further assistance?

Many thanks, have a great day.

Anth

Sage UKI

Hi.

I will do. Thank you

Hey Robert. We've just been advised that there are some issues with CIS Returns - our developers are investigating. We will post more updates here when we have them: https://www.sagecity.com/gb/sage-business-cloud-accounting-uk/f/sage-business-cloud-accounting-uk-announcements-news-and-alerts/186756/issues-with-cis-returns-14-06-22 

Thanks again,

Anth.