Individual invoices are being merged with payments that do not match payment and bank transactions

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Hope someone can help.  When I batch enter purchase invoices and payments, the payments are combined into one.  Then when i reconcile the bank my payments do not match my invoice actual payments.  This is something that has changed with an update but i cant seem to find a way of turning it off.

Thanks

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    SUGGESTED

    Hey there,

    Thanks for using Sage City Cityscape.

    Can you tell me what process you're following to enter these payments? If you're posting a selection of payments to the same Customer or Supplier from the same new payment transaction page (Like a Supplier Payment, or Other Payment), then this will create one payment transaction with multiple lines for each invoice/credit where specified. You'd need to post a separate transaction for each one that you'd like to see. Sage Accounting shouldn't automatically group bank transactions like you've mentioned so if you can confirm how you're processing these I should be able to offer further guidance.

    Thanks! Have a great day.

    Regards,

    Anth

    Sage UKI Green heart

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  • 0
    SUGGESTED

    Hey there,

    Thanks for using Sage City Cityscape.

    Can you tell me what process you're following to enter these payments? If you're posting a selection of payments to the same Customer or Supplier from the same new payment transaction page (Like a Supplier Payment, or Other Payment), then this will create one payment transaction with multiple lines for each invoice/credit where specified. You'd need to post a separate transaction for each one that you'd like to see. Sage Accounting shouldn't automatically group bank transactions like you've mentioned so if you can confirm how you're processing these I should be able to offer further guidance.

    Thanks! Have a great day.

    Regards,

    Anth

    Sage UKI Green heart

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