Hi,
How accurate is the bank balance? How often does it sync?
Hi,
How accurate is the bank balance? How often does it sync?
Hi Margaret,
Thank you for your query.
If you are referring to the bank balance when you have a connected bank feed, this should be updated along with your transactions within 5 working days, and reflects the balance sent from your bank.
If you have reason to believe your bank feed is not performing as expected, we have a really great Bank Feed Troubleshooting tool to help you resolve this:
Otherwise, the balance from your bank account is the total of all transactions that your have processed through your account, if you feel this may not be correct, you can complete a bank reconciliation to identify the transactions that may be affecting this:
Kind Regards,
Zoe
Sage Business Cloud Support
*Community Hub is the new name for Sage City