Writing off Small Overpayments and Underpayments

SOLVED

Hi All,

I have moved to this software from Sage 50 - in that software, there was a feature for writing off small over/under payments. Obviously, we don't appear to have this option is Sage Business Cloud Accounting.

I have a number of items e.g. 5p over, 1p under on various customer accounts. In an ideal world, the customer themselves would correct their own future payments - however, this doesn't happen. Essentially, I wish to clear up these small errors and tidy up the accounts.

What is the best way to do this, please? Surely I don't need to create invoices and credit notes for these small amounts?

Thank you in advance,

Clare

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