Hi There,

When it comes to matching transactions to Credit Notes within the Bank Feeds it works as follows:

Receipts: This will only allow you to match to Purchase Credit Notes as this would be money coming into your bank account due to a refund from a supplier.

Payments: Only Sales Credit Notes would appear here as this would show as money coming out of your bank account such as a refund to a customer.

If you need to match Sales Credit Notes to a Receipt, you would need to allocate the credit notes to the appropriate invoices first, then you can match the transaction within the bank feeds. This is the same for Purchase Credit Notes to a Payment.

Account allocations

If this has answered your question please click More > Verify Answer.

Thank you,

Hi There,

When it comes to matching transactions to Credit Notes within the Bank Feeds it works as follows:

Receipts: This will only allow you to match to Purchase Credit Notes as this would be money coming into your bank account due to a refund from a supplier.

Payments: Only Sales Credit Notes would appear here as this would show as money coming out of your bank account such as a refund to a customer.

If you need to match Sales Credit Notes to a Receipt, you would need to allocate the credit notes to the appropriate invoices first, then you can match the transaction within the bank feeds. This is the same for Purchase Credit Notes to a Payment.

Account allocations

If this has answered your question please click More > Verify Answer.

Thank you,

Yes but it would make more sense for me if credit notes appeared when matching sales or purchases then it could either be money coming in or reducing payments. I have a credit note which occurred after I had paid an invoice.  I now want to pay what the customer’s statement tells me to pay. But I cannot match if I do this. Sage is very tricky to understand.