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FormerMember

Discounting an invoice after payment received

Posted By FormerMember

Please could you advise me how to create a discount on an invoice once the invoice has been settled?  I created an invoice for £800 but later decided to give the customer a £200 discount, I put the £600 payment through but it left £200 outstanding, I then went into banking and clicked on receipt/payment and amended the entry for £200 which cleared the outstanding payment to zero but it went to payment on account, will this come back for me to deal with later?  

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    Hi Traypod,

    Thanks for using Sage City.

    I'm not sure exactly what you've done so far as a payment on account would not be allocated to the invoice sot eh invoice would still show as outstanding.

    I would expect that you would want to use a credit note to reflect the discount to the invoice - you can find some steps on adding a credit note to an invoice here.

    After raising the credit note, you will want to delete the payment on account if it did not occur in real life.

    If this has answered your question please click More > Verify Answer.

    Tom

    Sage UKI

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  • 0

    Hi Traypod,

    Thanks for using Sage City.

    I'm not sure exactly what you've done so far as a payment on account would not be allocated to the invoice sot eh invoice would still show as outstanding.

    I would expect that you would want to use a credit note to reflect the discount to the invoice - you can find some steps on adding a credit note to an invoice here.

    After raising the credit note, you will want to delete the payment on account if it did not occur in real life.

    If this has answered your question please click More > Verify Answer.

    Tom

    Sage UKI

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