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FormerMember

Support - lack of

Posted By FormerMember

Am I the only one suffering from appallingly slow response times to email support requests?  Response is anything between a week and a month.  All I want is to change the owner of the account.  How difficult can that be?  Currently unresolved after 12 weeks.

Any suggestions?

  • Hi Simon

    Thanks for using Sage City.

    I'm sorry hear you've been having difficulty contacting support, we have been extremely busy  earlier this year, but our queues have returned to a normal level recently.

    I hope you have had your details updated as required by now but if not then you can contact us on 0191 479 5911 our phone lines are open 24/7.

    If this has answered your question please click More > Verify Answer.

    Tom

    Sage UKI

*Community Hub is the new name for Sage City