Hello Joanne,

Thanks for using Sage City.

In regards to these type of transactions I would recommend recording the amount paid to you in full even if they deduct the charge at source to show that you received a £100 say and then create an additional payment for the charge to a bank charges and interest category so you would post two transactions for these transactions. It would mean you could see on your reports the charges and also so you dont have anything outstanding on any of your customer accounts. Hope this makes sense.

Kind Regards

Richard

Hi Richard,

Thanks for that. Would I be able to do this when the bank feed that comes into sage would only show  the reduced amount  can I change the amount that gets transferred from the bank feed? I'm fairly new to Sage and don't have an accounting background so this is all like rocket science to me!

Thanks again

J

Hello Joanna,

With the transactions coming from the feed I would discard these transactions as if you were to match them to customer invoice then they would always have an amount outstanding. I would discard them then record the full amount manually against the invoice and then do a money out transaction to record the charge. If you are unsure we are happy to discuss and we are here on 0191 479 5911.

Kind Regards

Richard