Clear debit in aged creditors

SUGGESTED

I have raised a credit note (PC) on a supplier account. = a debit in 0065 creditors control / (credit in 3090 insurance) - was for reduction to insurance premium

I have received receipt payment (BR) = debit in bank account. I input as a bank receipt under creditors account.

I have not yet reconciled the bank account but Sage balance agrees with the bank statement.

BUT the aged creditors account remains uncleared. Both the entries are Debits. How can I now clear the aged creditors?

Thank you

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    SUGGESTED

    Hi Jackie,

    Thanks for using Sage City. Apologies for the delay in responding to your query.

    In Sage Business Cloud accounting we have three types of bank receipts:

    • Other receipts (called "Money In" in Accounting Start) which are normally used for cash sales where there is no invoice.
    • Customer receipts which are used to pay sales Invoices (these impact the Aged debtors)
    • Supplier Refunds which refund either a supplier payment or a purchase credit note (these impact the aged creditors)

    It sounds as if you may have used the first of these - an other receipt which will not show on your aged creditors although it will impact your bank.

    You'll  need to delete or reverse the other receipt and then record a supplier refund (you can do this from banking or the credit note).

    If this has answered your question please click More > Verify Answer.

    Tom

    Sage UKI