• Import Pension Details for Employees

    When transferring a new client from another payroll software you are required to enter details of enrolments, postponements and opt-outs manually in the pension assessment for all employees. Can you add a way to be able to import these details as on large…
  • Add option to set up automatic 3 months pension postponement

    Would be nice to have an option to set automatic postponement of new starters for clients that choose to have it. Having multiple different clients and to remember which ones have it and then having to do it manually is frustrating.
  • Pension Assessment update

    If an employee has multiple pension scheme set against their record - the Pension assessment shows the pension still - at present, if there is more than one it cant cope and even though deductions show on the payslip - they aren't showing on the assessment…
  • Pension cyclical re-enrolment process

    My cyclical re-enrolment date is 1/11/19. I run payroll once a month on 20th of the month each month (or closest working day). Can I go ahead and run pension assessment now and complete my re-enrolment ahead of running my payroll at the end of this…
  • Pensions Awaiting Confirmation (NEST)

    Hi, My last week's pensions are still in the "Awaiting Confirmation" stage after being "sent" (now created 5 days ago) and haven't been received by NEST yet which will soon result in a late payment to NEST. Because the prior week's pensions are…
  • Pension Data Exchange Error

    We have recently updated payroll to V25 and I'm trying to enter pension Data Exchange info. It is not allowing me to do it, a message appears as follows 'unable to get property length of undefined or null service Can anyone help with this? Th…
  • Reports for teachers and LGPS pension Monthly data collection

    Last summer we were promised that the monthly data collection reports for teachers pension and LGPS would be available by end 2016. I understand that now no date for release of the modules is planned. We purchased the auto erollmentadd on believeing that…
  • PENSIONSYNC

    As the largest payroll provider for SME's I am surprised that Sage Payroll does not support Pensionsync for Aviva ESZ. I can't understand why the pensions module does not include all pension providers who support Pensionsync. Is there anyone else who…
  • Pension updates mid month

    Can I update employees pensions outside of when I run payroll? For example, can I add opt out dates or do I need to wait until the end of the month when I run payroll? Also, do I upload the signed opt out forms via Sage or do I need to do via NOW Pensions…
  • Pension postponement date error

    A company I look after sage accounts for has another company look after the payroll using sage, I complete the pension return to the regulator via Smart Pension. I have some knowledge in Sage Payroll but am not an expert so need your help please! The…
  • new pension scheme has just set up by the client but payroll scheme has been running a year, how is best to process this ?

    new pension scheme has just set up by the client but payroll scheme has been running a year, how is best to process this ?