• Qualifying earnings for pensions

    Hi, Can you shed any light on how Sage 50 uses Qualifying Earnings for pension purposes please? We are finding that Pensionable Earnings figures for clients who have pension schemes set up to calculate contributions on the Qualifying Earnings-based…
  • Pension cyclical re-enrolment process

    My cyclical re-enrolment date is 1/11/19. I run payroll once a month on 20th of the month each month (or closest working day). Can I go ahead and run pension assessment now and complete my re-enrolment ahead of running my payroll at the end of this…
  • Re-Enrolment - Opt Out

    FormerMember
    FormerMember
    Good Morning I do not have the pension module & I am due to re-enrol employees into the auto enrolment scheme next month. If an employee opts out within the first month and is therefore due a refund on the pension contribution taken will sage do this…
  • Pension Exchange

    When will the Pension Exchange be rolled out to everyone who uses The People's Pension?
  • Errors submitting pension data to provider

    FormerMember
    FormerMember
    I have opted someone out of the pension, they have changed their mind and I want to opt them back in. I have errors sending data to my provider - NEST IFC01645. I do not know how to correct this.
  • Pension Employee Rate Report

    I would like to run a report which shows each employees pension contribution rate please. It isn't the contribution value that I want to see, but rather their rate stored within each employees record. Some of our employees have chosen to increase their…
  • AE pension contributions being deducted before tax calculation on non salary sacrifice pension scheme

    I have a client whose AE pension contributions started on 1st April 2016 and I have noticed that the tax on the wages is being calculated after the pension contributions have been deducted. I am not sure that this is correct as it is not a salary sacrifice…
  • Send Pension Data - 'No Data To Export'

    For the last two weekly payroll runs when selecting 'Send Pension Data' the error message 'No Data To Export' has appeared and no Maintenance and Contributions files have been created. I have been running the Pensions Module since April 2014 linked to…
  • Send Pension Data not including auto enrolled staff on a member enrolment report

    When I run the send pension data report it is missing off the staff who have been auto enrolled that month off of the member enrolment report. It is only including those who have been opted in? I phoned the support line and was told this may be due…
  • AE PAPDIS report

    Can anyone tell me why the AE PAPDIS v1 report appears to deduct £112.00 from each employees Pensionable Earnings? Thank you
  • How does Auto Enrolment pension deductions show in Sage Accounts? And why is payslip showing 2 deductions for the member of staff?

    I reached my staging date (1st April) and have 2 issues: 1) The staff payslip shows 2 deductions as below. This doesn't look right to me, surely I as the employer have to pay the Er figure listed on paylsip. There is no subsequent credit on it so staff…
  • Sage Pensions Module not showing any providers

    Has anyone else had this problem after updating to the 2017/18 version? I click on export pensions and no providers show in the list. I was expecting this update to fix the broken people pension export, not make the situation worse!
  • Workplace pensions

    Hi i'm new to all this! We have just reached our staging date for our workplace pensions. We have decided to take deductions off our employees basic pay only and not overtime and any extras which I have set up with the new pension scheme in Sage. However…
  • new pension scheme has just set up by the client but payroll scheme has been running a year, how is best to process this ?

    new pension scheme has just set up by the client but payroll scheme has been running a year, how is best to process this ?